Jesper Lange Nielsen
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Jesper Lange Nielsen Email & Phone Number

Umbraco | Customer Success Manager at Umbraco
Location: Svendborg, Region Of Southern Denmark, Denmark 6 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Umbraco
Role
Umbraco | Customer Success Manager
Location
Svendborg, Region Of Southern Denmark, Denmark
Company size
72 employees

Who is Jesper Lange Nielsen? Overview

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Quick answer

Jesper Lange Nielsen is listed as Umbraco | Customer Success Manager at Umbraco, a company with 72 employees, based in Svendborg, Region Of Southern Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Jesper Lange Nielsen.

Jesper Lange Nielsen previously worked as Associate Customer Success Manager at Umbraco and Senior Customer Support Engineer at Umbraco. Jesper Lange Nielsen holds Web Development from Ucl Erhvervsakademi Og Professionshøjskole.

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Umbraco

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Profile bio

About Jesper Lange Nielsen

First and foremost, I’m customer-focused and driven by a passion for delivering exceptional experiences.I bring over 5 years of expertise in providing technical support for both SaaS and PaaS products. In my current role, I’ve contributed to enhancing the customer journey, specifically within the support area, leading to an improved NPS for the company.I have valuable experience as an interim team lead, where I oversaw daily operations, mentored team members, and helped implement processes that drive efficiency and improve response times. In this role, I balanced leadership responsibilities with hands-on support, ensuring the team consistently delivered high-quality service.As a technically-minded individual, I strive to simplify complex issues and ensure that every customer interaction ends positively.Interested in discussing how my skills can drive both customer satisfaction and long-term success for your business?

Current workplace

Jesper Lange Nielsen's current company

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Umbraco
Umbraco
Umbraco | Customer Success Manager
odense, syddanmark, denmark
Website
umbraco.com
Employees
72
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6 roles · 10 years

Jesper Lange Nielsen work experience

A career timeline built from the work history available for this profile.

Associate Customer Success Manager

Current
Umbraco

Region Syddanmark, Danmark

Dec 2024 - Present

Senior Customer Support Engineer

Umbraco

Odense Kommune, Region Syddanmark, Danmark

Jul 2024 - Dec 2024

Interim Team Lead

Umbraco

Charlotte, North Carolina, United States

With the Interim Team Lead role in our Charlotte office, I managed the day-to-day operations of the US Support team, making sure everything ran smoothly. I also played a key role in onboarding new team members, helping them integrate quickly and setting them up for success in their roles.

Jan 2024 - Jun 2024

Scandinavian Lead 1St Level Support

Umbraco

Odense Kommune, Region Syddanmark, Danmark

As Scandinavian Lead in 1st Level Support, I managed day-to-day operations for our Scandinavian customers (Direct and partners), making sure they received quick and effective support. I worked closely with other departments to find ways to improve the customer experience and ensure smooth communication, always aiming to enhance the quality of our service.

Jul 2022 - Dec 2023

Technical Support Specialist, Swat

Umbraco

Odense Kommune, Region Syddanmark, Danmark

In my IT Support role, I helped customers troubleshooting their issues or questions, which include a range of products, Umbraco Cloud, CMS, Forms, and Deploy. I always aimed at providing the best guidance, and ensured they could get the most out of our solutions. My focus was always on delivering efficient, friendly support,

Aug 2019 - Jun 2022
Team & coworkers

Colleagues at Umbraco

Other employees you can reach at umbraco.com. View company contacts for 72 employees →

LD Leon De Wildt Leon De Wildt Colleague at Umbraco Arnhem, Gelderland, Netherlands, Netherlands View → KE Kristian Egebæk-Carlsen Kristian Egebæk-Carlsen Colleague at Umbraco Odense, Region Of Southern Denmark, Denmark, Denmark View → MM Michaela Medveďová Michaela Medveďová Colleague at Umbraco Odense, Region Of Southern Denmark, Denmark, Denmark View → MT Max Thrane Max Thrane Colleague at Umbraco Region Of Southern Denmark, Denmark, Denmark View → VG Vera Green Vera Green Colleague at Umbraco Region Of Southern Denmark, Denmark, Denmark View → PR Prathees Ravindrakumar Prathees Ravindrakumar Colleague at Umbraco Odense, Region Of Southern Denmark, Denmark, Denmark View → AA Arton Agroni Arton Agroni Colleague at Umbraco Odense, Region Of Southern Denmark, Denmark, Denmark View → NB Nikitha Basavanna Nikitha Basavanna Colleague at Umbraco Charlotte, North Carolina, United States, United States View → RT Rasmus T. Kristensen Rasmus T. Kristensen Colleague at Umbraco Odense, Region Of Southern Denmark, Denmark, Denmark View → EM Elitsa Marinovska Elitsa Marinovska Colleague at Umbraco Odense, Region Of Southern Denmark, Denmark, Denmark View →
3 education records

Jesper Lange Nielsen education

Design & Technology

Teknisk Gymnasium Htx
FAQ

Frequently asked questions about Jesper Lange Nielsen

Quick answers generated from the profile data available on this page.

What company does Jesper Lange Nielsen work for?

Jesper Lange Nielsen works for Umbraco.

What is Jesper Lange Nielsen's role at Umbraco?

Jesper Lange Nielsen is listed as Umbraco | Customer Success Manager at Umbraco.

Where is Jesper Lange Nielsen based?

Jesper Lange Nielsen is based in Svendborg, Region Of Southern Denmark, Denmark while working with Umbraco.

What companies has Jesper Lange Nielsen worked for?

Jesper Lange Nielsen has worked for Umbraco and Ucl Erhvervsakademi Og Professionshøjskole.

Who are Jesper Lange Nielsen's colleagues at Umbraco?

Jesper Lange Nielsen's colleagues at Umbraco include Leon De Wildt, Kristian Egebæk-Carlsen, Michaela Medveďová, Max Thrane, and Vera Green.

How can I contact Jesper Lange Nielsen?

You can use AeroLeads to view verified contact signals for Jesper Lange Nielsen at Umbraco, including work email, phone, and LinkedIn data when available.

What schools did Jesper Lange Nielsen attend?

Jesper Lange Nielsen holds Web Development from Ucl Erhvervsakademi Og Professionshøjskole.

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