Manages USA-based and international offices, workplace programs, and events. Responsible for keeping our offices running smoothly and overseeing administrative support. Provides strong, reliable support for operations by helping implement procedures, communicating them to their respective office locations, and by creating an exceptional employee experience. Helps to achieve organizational efficiency by nurturing a positive, inclusive work environment.

-Manage 6+ clinics, serving up to 15 physicians/clinicians and aiding an average of 90 patients per week-Ensure each physician practice session is well-prepared, organized, and fully utilized and that each patient visit occurs with satisfaction-Facilitate and lead a daily prioritization meeting for the clinic coordination team-Liaise between patient, family, and clinical team during office visits-Greet, check-in, and orient patients to outpatient visit and to environment-Complete patient visits by scheduling and coordinating all appropriate tests, procedures, visits, treatments, and consultations in accordance with physicians’ orders-Coordinate with co-workers and managers to improve office workflow and efficiency with CRM and telemedicine implementation-Create, update, and improve contact database and resource information for institution-wide use

-Met weekly with approximately 20 clients and families in hospitals, rehab facilities, and their homes to discuss and plan care needs-Collaborated with myriad social workers and other elder care professionals to prepare discharge plans-Created and completed start of care information for care coordination services-Corresponded with both current and former clients for feedback and case management-Built relationships with elder care community and local professional resources-Prepared presentations using Microsoft Office for internal and external use

-Wrote and maintained website, Facebook, and print advertising for studio events, classes and collaborations -Wrote and designed seasonal newsletter-Managed studio and personal correspondence for owner -Administrated studio payroll and accounts payable-Maintained and scheduled up-to-date private session and open class scheduling for 400+ clients/week-Facilitated weekly childcare schedule and special event support with studio volunteer pool -Organized studio and personal documents and upgraded and streamlined computer files -Catalogued 500+ lending library collection

-Corresponded with clients and scheduled appointments via phone and mail-Collaborated and supported the filing of legal briefs and records by editing and compiling documents for finalization-Created and organized client files as well as maintained accounting and filing of open estate files

-Scheduled appointments and surgeries in high volume optometrist/ophthalmologist clinic-Assisted patients by checking them in and addressing questions and concerns-Performed opening and closing tasks as well as organizing patient files