-Monitored operational budget of $500,000 while strategically sourcing resources to help create sustainability among four programs-Supported a cross-functional management team to develop focused program service areas-Created and developed team and management goals in accordance with strategic plan objectives-Implemented policies and procedures to guide daily operations, ensuring clarity and consistency in how tasks were performed.-Cultivated and maintained strong relationships… Show more -Monitored operational budget of $500,000 while strategically sourcing resources to help create sustainability among four programs-Supported a cross-functional management team to develop focused program service areas-Created and developed team and management goals in accordance with strategic plan objectives-Implemented policies and procedures to guide daily operations, ensuring clarity and consistency in how tasks were performed.-Cultivated and maintained strong relationships with community partners to enhance stakeholder engagement and improve overall community experience-Developed a comprehensive DEI roadmap to guide organizational goals and foster an inclusive culture-Updated employee handbook in collaboration with board members to incorporate relevant policies and inclusive language, enhancing organizational compliance and fostering an inclusive workplace culture Show less

-Spearheaded mission-driven initiatives that resulted in an increase in program awareness and utilization among target demographics-Managed team collaboration to strategize, implement, and maintain program operations that adhered to organizational objectives and policies-Recruited and steward donor relationships to capture $1 million dollars in funding to support varies program initiatives -Developed strategic plans to excel the growth of program operations, and achievable… Show more -Spearheaded mission-driven initiatives that resulted in an increase in program awareness and utilization among target demographics-Managed team collaboration to strategize, implement, and maintain program operations that adhered to organizational objectives and policies-Recruited and steward donor relationships to capture $1 million dollars in funding to support varies program initiatives -Developed strategic plans to excel the growth of program operations, and achievable milestones for more than 50 team members (includes managers, staff, volunteers, and interns)-Supported the development and implementation of directional values to foster a positive organizational culture Show less

-Managed operational expenses, monitored inventory control and implemented quarterly budget objectives to ensure store procedures were effectively met-Analyzed data from daily, weekly, and monthly sales reports to advance performance goals-Revitalized store reputation through targeted customer engagement strategies, resulting in a $200,000 increase in profit-Led the implementation and maintenance of visual branding strategies that aligned with company objectives, fostering a… Show more -Managed operational expenses, monitored inventory control and implemented quarterly budget objectives to ensure store procedures were effectively met-Analyzed data from daily, weekly, and monthly sales reports to advance performance goals-Revitalized store reputation through targeted customer engagement strategies, resulting in a $200,000 increase in profit-Led the implementation and maintenance of visual branding strategies that aligned with company objectives, fostering a cohesive brand identity recognized by stakeholders-Established an inclusive and supportive workplace culture that prioritizes collaboration and continuous learning enabling us to attract and retain exceptional talent Show less

-Managed operational expenses, monitored inventory control and implemented quarterly budget objectives to ensure store procedures were effectively met-Analyzed data from daily, weekly, and monthly sales reports to advance performance goals-Cultivated a profit increase of $600,000 by creating a customer focused environment which resulted in a -0.49% loss of merchandise compared to -1.25% company average-Established an inclusive and supportive workplace culture that prioritizes… Show more -Managed operational expenses, monitored inventory control and implemented quarterly budget objectives to ensure store procedures were effectively met-Analyzed data from daily, weekly, and monthly sales reports to advance performance goals-Cultivated a profit increase of $600,000 by creating a customer focused environment which resulted in a -0.49% loss of merchandise compared to -1.25% company average-Established an inclusive and supportive workplace culture that prioritizes collaboration and continuous learning enabling us to attract and retain exceptional talent-Led the temporary relocation of store operations during a remodel project, resulting in increased profits post-reopening through enhanced customer experience and improved layout design-Supported new store openings in the area by training staff, ensuring compliance with operational standards, and effective merchandising Show less

-Facilitated talent selection, associate development, and retention for a $2 million dollar retail store-Generated increased conversion rate among customers by implementing strategic customer service practices among team-Ensured compliance with personnel policies regarding breaks, employee meals, and recognition.

-Delivered exceptional customer service while maintaining product knowledge and assisting clients in selecting products that meet their needs.