Jess Alexander Email and Phone Number

Increased team velocity 100% by creating well-defined, consistently sized user stories from our Roadmap. This productivity has been sustained by the development team for 7 months and has the added benefit of smaller changes, less risk, and clearly communicated forward progress.Collaborated with over 10 teams over the course of 9 months. Communicated in-depth requirements including notification templating, permissions, notification preferences, global translations, and prompt delivery.Personified a systems thinker while referencing nine queue-driven microservices to explain requirements and side-effects of proposed changes. Monitored, investigated, and collaborated to repair issues causing API calls to take longer than 1.5 seconds to return, causing a negative user experience.

Developed an in-depth domain knowledge base in order to serve as the team's Subject-Matter Expert. Documented and broke down complicated processes into user stories in order to have clear acceptance criteria communicated to the team. Leveraged Software Development Lifecycle to create a data clean-up process removing non-compliant data owned by 140,000 organizations to conform to John Deere’s new Terms and Conditions user contract.Built skillset for cross-team collaboration as the Notifications system consumes information from 45 different systems and serves notifications to hundreds of internal and external systems.

Collaborated with the existing client team to discover solutions to address fragile system patterns.Encouraged and uplifted teammates in order to support positive mental health while working in a high-stress environment.

Gathered requirements and communicated project processes while navigating highly complex user permissions and user-driven side effects.

I supported the HDP and Enhance teams while working for Source Allies. I supported the Data Platform Notifications team while working for Lean Techniques.

Analyzed third-party data structures and offerings to ensure Every Income business strategy could be fulfilled.Worked with a consultant to gain insights into market demands and usability.Designed and implemented a custom Content Management System (CMS) to support the company's Content Delivery Application (CDA).

Established a basic understanding of 10 different technologies over the course of 18 months.Helped to reduce staffing turnover by 50% by practicing vulnerability and playfulness in pursuing expertise in the diverse global agronomic domain.Fostered an inclusive work environment for LGBTQ+ team members as well as holding space for remote workers' voices to be acknowledged and not talked over.