Jess Armitage Assoc Cipd Email & Phone Number

Huddersfield, England, United Kingdom

Huddersfield, United Kingdom

HR generalist within a team of 2 - providing strategic and comprehensive support to 200+ employees across multiple sites. In addition to administrating monthly payroll for approximately 150+ employees, I was also the lead for all UK based recruitment, and coached and supported Manager’s on a variety of cases.Areas involved in: absence management, employee well-being, payroll administration, employee engagement, database administration, employment relations, training and development, HR strategy, employee retention, management reporting, recruitment and selection.Achievements:- Provided HR leadership during the COVID19 pandemic, and became the employment law advisor for the implementation of Furlough schemes and associated legislative requirements, ensuring compliance and effective management of workforce issues amidst uncertainty.- Led teams through significant business change and growth, providing support during large scale restructures, both pre and post COVID19.- Rebuilt spreadsheets to create comprehensive data-driven reports tailored for Senior Management.- Successfully secured management buy-in and effectively established the implementation of an electronic pay-slip portal, replacing traditional paper-based methods with a modern, streamlined approach.- Ensured compliance with training requirements through the development and maintenance of a comprehensive training matrix.- Implemented a supplier tracker system featuring standardised terms and conditions, optimising recruitment processess.- Overhauled the employee database - ensuring accurancy and reliability of information. - Effectively managed day-to-day HR operations during the long-term absence of the HR Manager's maternity leave, ensuring seamless continuity of departmental functions.- Developed a bespoke SAP HR database in collaboration with the Systems Development Manager.

Huddersfield, United Kingdom

Originally a fixed term role that quickly led to permanent employment. As a HR generalist I had diverse responsibilities, including; UK recruitment, training coordination, payroll administration, management reporting, and HR administration. Additionally, I led on various projects aimed at streamlining business processes to enhance efficiency across the organisation, benefiting approximately 1,300 UK employees.Areas involved in:- Company wide recruitment – advertising, liaising with agencies, arranging and attending interviews and assessments, as well as creating and amending employment offers and contracts.- Compiling and analysing monthly and ad hoc management information, ensuring it is to agreed quality standards, and providing feedback on trends, potential root causes and making recommendations for action.- Coordinating assigned project work, in order to update and improve business processes.Achievements:- Identified and implemented innovative advertising strategies, resulting in an increase of 400% for the company’s talent pool.- Successfully advocated for the implementation of an Applicant Tracking Service (ATS) by presenting a compelling proposal to the Executive Board, resulting in the allocation of funding. This strategic initiative not only streamlined recruitment processes but also resulted in substantial time savings of approximately 20 hours per month for the company.- Independently managed the lifecycle of the ATS, from conceptualisation to implementation. This involved designing and curating content for a new career microsite and producing user training materials. - As the longest serving member of the team, I trained new HR staff on company processes, procedures, and systems.

Temporary contract; supporting the sales and marketing team complete a major overhaul of their CRM systems, and launch of their new website. My responsibilities included data cleansing, CRM administration, updating the website using Umbraco, and lead generation utililising Sales Navigator.

Cleckheaton

During a Director's maternity leave, I voluntarily assumed additional responsibilities, particularly focusing on tuServ, a mobile policing application developed by Black Marble in collaboration with Cambridgeshire Constabulary. Balancing both an external and internal Business Development role, I ensured seamless operations and maintained a high standard of quality in both capacities.My duties involved conducting product demonstrations nationwide for senior staff and board members, effectively showcasing tuServ's capabilities. Additionally, I played a key role in nurturing relationships with potential partners and customers both domestically and internationally. Furthermore, I contributed to the development of sales and marketing plans, providing detailed reports on campaign performance to board directors.

Cleckheaton

Within this role I gained the PRINCE2® Foundation certificate in Project Management, and effectively managed internal projects for the business.Beyond my responsibilities with Sales team, I also provided support to the Marketing department, contributing to both internal and external campaigns. This included developing marketing and sales plans using detailed market research, strategic business analysis, and campaign development. Engaging directly with customers, I played a pivotal role in driving new business initiatives. Additionally, I maintained daily sales records and led on the research and creation of proposals and tenders submitted to customers. As a representative of Black Marble I served as both front-of-house and behind-the-scenes support at events - welcoming and assisting attendees during registration, and actively networking to cultivate new business opportunities, and gauge customer satisfaction levels.For three years I took charge of the company's Christmas campaign. This included the entire process from storyboarding, to writing, and editing. Each year, produced a captivating 36+ page children's physical book featuring the beloved 'Black Marble Brigade'. These books served as a delightful holiday treat for our audience.

Cleckheaton

In my role, I took charge of managing accounts and customers revolving around technologies such as Team Foundation Server (TFS), SharePoint, and CRM Dynamics. This involved not only meeting customer expectations but also nurturing overall relationships with Black Marble. From participating in initial requirement calls and meetings, to managing staff calendars and crafting professional proposals. I ensured seamless communication and satisfaction throughout the process. Guiding customers in understanding their needs, helping them to implement best practices, and also recognise the potential benefits of solutions offered. I remained dedicated to my customers throughout the sales cycle, providing comprehensive aftercare, and maintaining an open and friendly channel of communication at all times.