Manni Notay Email & Phone Number

Huddersfield, England, United Kingdom

I have been working for Kirklees College for a year now and my main responsibilities include:☆ Looking after Hair & Beauty and Travel & Tourism for the Huddersfield Site.☆ Working alongside the Curriculum Area Managers to become familiar with their working practices and curriculum offer whilst retaining a college wide perspective and willingness to work with other curriculum teams in times of staff shortages and need.☆ I've developed an understanding of my 'own'… Show more I have been working for Kirklees College for a year now and my main responsibilities include:☆ Looking after Hair & Beauty and Travel & Tourism for the Huddersfield Site.☆ Working alongside the Curriculum Area Managers to become familiar with their working practices and curriculum offer whilst retaining a college wide perspective and willingness to work with other curriculum teams in times of staff shortages and need.☆ I've developed an understanding of my 'own' curriculum area curriculum offer, including course codes, fee types, start end dates and qualifications.☆ Planning and creating timetables with Curriculum Area Managers and producing student registers. Ensuring that timetabled sessions meet the funding requirements and match the offering file.☆ Other responsibilities include being involved in enrolment, exam invigilation and open days. Show less

Wakefield, England, United Kingdom

I'm part of a small team at Admissions at Wakefield College.Daily tasks include processing part time and full time applications, this can be either paper based or online requests for students.Setting up assessments and inviting students for this. Taking part in interview events signing students in upon arrival. Updating outcomes from tutors on the system the following day to process conditional offers or if they didn't show up.Other duties include managing switchboard… Show more I'm part of a small team at Admissions at Wakefield College.Daily tasks include processing part time and full time applications, this can be either paper based or online requests for students.Setting up assessments and inviting students for this. Taking part in interview events signing students in upon arrival. Updating outcomes from tutors on the system the following day to process conditional offers or if they didn't show up.Other duties include managing switchboard and transferring calls to the relevant colleague or specific department within the college.Answering calls on Admissions extension and mailbox dealing with queries from students/parents about application statuses.Still learning a lot of different processes and can be very challenging at times; especially when doing tasks by a certain deadline. I always manage my workload and work my way through in order of priority. Show less

Ossett

I worked at the Ossett branch. Main duties involve serving customers at the counter with their transaction requests, dealing with complex queries or opening new accounts; also ensuring that our customers are fully aware of other products and services we offer at the YBS.Other responsibilities involve administration and ensuring that all my mandatory training is up to date for my role.

Leeds, United Kingdom

As Customer Adviser I deal with customers daily on the counter with their transaction requests. From this I ensure I give an excellent customer experience by spotting opportunities and informing them of the products and services we have at the Halifax to make them better off. This could be essentially making more money on their savings or saving them money in other areas.I also introduce customers to different channels to make their banking simplerby showing them how… Show more As Customer Adviser I deal with customers daily on the counter with their transaction requests. From this I ensure I give an excellent customer experience by spotting opportunities and informing them of the products and services we have at the Halifax to make them better off. This could be essentially making more money on their savings or saving them money in other areas.I also introduce customers to different channels to make their banking simplerby showing them how to use online banking, using immediate deposit machines and cashpoints to name a few. Show less

Batley

I worked at the Batley branch as a Customer Representative and had been with the society for over 4 years.My main duties involve talking and building relationships with customers where it involves spotting quality business opportunities such as account reviews, home insurance and mortgage lead referrals. This can either be booked as an appointment or an immediate pass over to one of the Customer Consultants.Other responsibilities include handling cash, answering telephone calls… Show more I worked at the Batley branch as a Customer Representative and had been with the society for over 4 years.My main duties involve talking and building relationships with customers where it involves spotting quality business opportunities such as account reviews, home insurance and mortgage lead referrals. This can either be booked as an appointment or an immediate pass over to one of the Customer Consultants.Other responsibilities include handling cash, answering telephone calls and other branch administration which is dealt on a day to day basis.I left Yorkshire Building Society as I needed to move on and look for new opportunity for career progression and a new challenge. Show less

High Street, Coventry

Worked for the Coventry over two and a half years at their Head Office branch. Main responsibilities was talking and building relationships with customers, operating the till, handling cash and branch administration. Targets were all income based including mortgages, investments, protection, Credit Suisse and Norwich Union.I regularly achieved 12 leads per week which was passed to Savings or Mortgage Advisors.Worked closely with the the Savings and Mortgage Advisors within the… Show more Worked for the Coventry over two and a half years at their Head Office branch. Main responsibilities was talking and building relationships with customers, operating the till, handling cash and branch administration. Targets were all income based including mortgages, investments, protection, Credit Suisse and Norwich Union.I regularly achieved 12 leads per week which was passed to Savings or Mortgage Advisors.Worked closely with the the Savings and Mortgage Advisors within the branch on profiling and appointment booking.I left Coventry Building Society in June 2008 as I got married and relocated to Batley. Show less

Coventry

I rejoined Thorntons as Assistant Manager with responsibility for driving sales and customer service in a small store.The main objective of the role was:*To maximise profitability through external and internal sales opportunities whilst effectively controlling costs and brings the brand alive through people, product and environment.*Heavily involved in all management duties including payroll, recruitment setting, sales targets and in store promotions.

Coventry

Main tasks that involve in my job role are taking the supplier delivery notes along with the driver's keys, so that the load can be tipped.These details are processed onto the Tesco Denver system, this produces a checking document for the checkers out on the bay to enable them to tip and scan all the pallets.After the load has been tipped and checked, a Tesco receipt is printed stating the delivery has been accepted accurately or whether there have been shorts, overs or… Show more Main tasks that involve in my job role are taking the supplier delivery notes along with the driver's keys, so that the load can be tipped.These details are processed onto the Tesco Denver system, this produces a checking document for the checkers out on the bay to enable them to tip and scan all the pallets.After the load has been tipped and checked, a Tesco receipt is printed stating the delivery has been accepted accurately or whether there have been shorts, overs or refusals.This is given to the driver along with the keys and the load can be completed which prints a final report and labels to be stuck onto the pallets so they can be put away in the warehouse.This job was rotated on a shift basis (earlies/lates). Communication is the most important when working in this logistics industry, as you need to be able to talk to one another and also work as a team when it comes to problem solving. Show less

Coventry

Worked for Thorntons for 3 years whilst studying my degree at Coventry University.A face to face customer service role dealing with customers in a busy town store.The role involved dealing with hygiene as working with confectionary, excellent customer service, taking part in stock take, achieving daily sales targets, pushing promotions and to make sure the customer walks into the store in a good atmosphere and leaves as a happy customer.

Master'S Degree - Pgdip, Computing, Pass

Tquk Level 2 Certificate In Awareness Of Mental Health Problems (Rqf), Mental Health Awareness, Pass

Activities and Societies: I completed this learning through my workplace Yorkshire Building Society via the Aegis Learning. Fully funded.

Computing, 2:2 With Honours