Experienced healthcare IT professional with over 6 years of hands-on experience in solution implementation, technical analysis, and project management within the healthcare sector. Proven success in managing client relationships, leading cross-functional teams, and delivering complex healthcare technology solutions to improve operational performance and client satisfaction. Skilled at ensuring smooth product/system implementations, driving customer adoption, and leading technical projects from planning through execution. Adept at troubleshooting, supporting system upgrades, and collaborating with stakeholders to optimize customer outcomes. With a deep understanding of healthcare information technology (HCIT) and strong project management capabilities.