Jess C. Email & Phone Number

- Take ownership of the force website, updating and maintaining content and imagery in line with the forces’ brand and image- Create new content in line with business needs, liaising with internal departments for assistance and approval where needed- Manage the force CMS, including managing access and the media DAM- Use web tools such as Siteimprove and Google Analytics to find out where we can improve- Optimise force content using SEO best practice- Other ad-hoc tasks, including monitoring social media and posting internal communications

- Set up all new products that are coming in, and edit those that need changing due to update in the product imagery etc- Liaise with marketing department to get banners, social media posts, eshots up and running on time and in the right places, and then create POE documents to send over to the relevant companies- Raise POs- Create and maintain promotions- Get SOAs up and running with the correct products, SOA amount, company details- Maintain each category page that is relevant to me, making sure that all refiners are tidy and help to come up with ways to improve the customer journey

United Kingdom

- Deal with customer membership enquiries over the phone and via email- Send out any membership correspondence- Take membership payments over the phone on Sage Pay- Organise and put together the membership folders ready to be sent out - Print out membership letters and certificates and send out to each renewing member every month- Maintain member accounts, keeping an up-to-date record of who was the main contact that the account

- Set up each product on the system with the relevant details- Take the product photograph and upload onto the website- Take photographs for promotions when needed- Sort out returns and liaise with customer services- Put away all products once set up on the system- Rotate beers and other perishables through bin ends based on their expiry dates- Help with any other ad hoc tasks that needed doing- Scan and send POs over to accounts