According to my Myers-Briggs personality results I am an INFJ, The Advocate, which makes my entire personality a perfect fit for an amazing Customer Success Manager. Some highlights that really hit home for me: "INFJs see helping others as their mission in life, and they’re always looking for ways to step in and speak up for what is right.""Nothing lights up an INFJ personality like changing someone else’s life for the better.""For these compassionate personalities, success doesn’t come from money or status but from seeking fulfillment, helping others, and being a force for good in the world"For more information see: https://www.16personalities.com/infj-personalityAn experienced Enterprise Customer Success Managers with over 15 years in the SaaS cloud realm. Possessing excellent verbal and written communication skills. Ability to learn quickly, adjust to changes quickly, multi-task and work on multiple projects at a time. Enjoys working cross-functionally with internal teams to drive customer success, adoption, and retention. Always providing top tier support for Enterprise level clients. Enjoys documentation creation, onboarding, training and educating customers to enable their success.
Listed skills include Jira, Microsoft Office, Technical Support, Customer Service, and 45 others.