Leading on revised flexible working (including homeworking) and newly launched hybrid working HR policy areas, developing and updating the policies, working closely with HR colleagues to ensure the products developed meet the needs of the business, are legally compliant and support diversity and inclusion. Utilising the policy making process to engage effectively with managers in the business, trade union colleagues and representatives of the various staff networks.Using knowledge and remaining informed of developments across policy areas, keeping up to date with wider developments in subject areas and using this knowledge to inform their policy making.

Team inbox triage service lead, mitigating risk and responding to concerns raised across project aspects by a wide range of stakeholders in HR, Estates and staff communities and signposting to existing HR policies and guidance whilst utilising and developing lines to take to clarify and raise awareness of programme.Lead on ensuring accessible products for all colleagues across the Home Office utilising processes to update information in association with digital colleagues.Technology and collaborative working lead, utilising best practice developed across emerging audience participation platforms and new Home Office technology to ensure rapid development of project milestones and goals. Appointed as administrator for SharePoint site design and usage, and experience making best use of our digital sites.Communications support, building and strengthening rapport and engagement with HR colleagues and staff network groups involved across the breadth and scope of the programme via a series of engaging and informative events.Providing strong secretariat functions and support to colleagues whilst maintaining oversight of programme aspects such as future workplace design, campus testing and strategy.

Team covered a wide variety of projects across the directorate looking at cultural and behavioural change, as well as organising virtual calls for all staff and our leadership team, and a regular and informative newsletter covering HR policy updates regarding COVID, Home working, and RTW protocols.Lead on technology navigating innovative digital tools and platforms for large participation virtual events.Lead on data analysis, using qualitative and quantitative data - survey creation, real-time results, producing and disseminating analysis. Continued lead on Knowledge Capture exercise, engaging with teams across the directorate to track a range of survey questions to inform local planning and team wellbeing.Acted as matrix style support for a wide range of other priorities.

Delivered essential and timely COVID-19 information via production of a weekly newsletter. Providing editorial, proof reading, technical support and innovation of new content and engagement features.Lead on digital solutions for desk booking applications to supply a permanent tool to all staff across the directorate, providing training and informative materials for all staff.Upskilled on new IT platforms, SharePoint and MS Teams, quickly to support engagement and planning for recovery and new ways or working, utilising features to ensure collaborative working by default.Supported and led informative and occasionally themed virtual calls with panels of Subject Matter Experts to answer emerging queries for our leadership and all-staff communities. Lead on knowledge capture survey production, data and analysis in conjunction with Home Office wide surveys and responses to provide insight and engagement. Liaison with teams across the directorate to undertake surveys and provide real-time analysis on regular virtual events.Acted as team secretariat for calendar and digital repositories, ensuring good records management, use of correct classification and collaborative tools available across additional platforms.

Led a staff History Network growing awareness of departmental history and significantly increasing stakeholder network via regular seminars and establishing a newsletter with topics of interest.Additionally, supporting the work of Inquiries teams across the Home Office by developing and completing time critical searches for vital digital and paper-based information.

Used legislative framework to review historical departmental information according to risk, national importance and sensitivity (personal details etc.) for permanent preservation in the Government’s archives.

Processing applications from graduates to the firm’s intake schemes for legal training.Assessing international qualifications for applicants outside Britain applying to the firm for graduate posts.Providing logistical support for the summer intake schemes.

Processing applications on bespoke software (SITS) through the applicant to student lifecycle for all academic levels for nationals from outside the UK to educational programmes available at the university.

Resumption of duties after completion of secondment.Utilising knowledge of parliamentary process and legislative cycles to provide research and secretariatsupport to bill teams in completing timely delivery of parliamentary legislation.Investigating and researching on Freedom of Information cases concerning legislation that riskedbreaching legal professional privilege and government transparency regulations.

Coordinating 10 commissioners regarding liaison with think tanks and charitable foundations and media appearances. Alongside managing media and press contacts, logistics for events and aiding with budgetary responsibilities alongside research into key policy areas for the commission’s report.

Utilising knowledge of parliamentary process and legislative cycles to provide research and secretariatsupport to bill teams in completing timely delivery of parliamentary legislation.Investigating and researching on Freedom of Information cases concerning legislation that riskedbreaching legal professional privilege and government transparency regulations.

Providing accurate briefing and classified information to the Prime Minister, Private Secretaries and wider office to support the Prime Minister’s schedule. Enabling timely completion of submissions on vital government decisions and machinery at pace following due process.

Handling all levels of complaints, including Ministerial cases, additionally part of Serious Case Review team completing in-depth inquiries concerning departmental breaches of safeguarding and policy.

Quickly upskilled in legislative and legacy system based training to administer benefit claims to customers, rapidly took on supervision of large processing team and answered customer complaints explaining complex social security legislation in an empathetic way.