Jess Saunders Email & Phone Number

Liverpool, Gb

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

Abu Dhabi, United Arab Emirates

- Worked closely with brands to increase followers & engagement on Instagram, Facebook, Twitter & Linked In for a variety of lifestyle and entertainment brands within Abu Dhabi & Dubai, totaling over 120K followers - Regularly engaged with communities on social media platforms to generate brand awareness and answer inbound questions - Managed a monthly combined budget of AED 23K across two accounts, increasing clients revenue by over 20% - Fostering relationships with social media influencers to increase brand awareness and generate revenue for clients - Manage a team compromised of designers, videographers, content producers, social media executives & copy writers - Streamlined social media reporting for all clients to optimize campaigns and ADs strategies

Abu Dhabi, United Arab Emirates

Marketing, Advertising & Communications:- Scheduling & managing the creation of social media Ads on a regular basis. - Building relationships with media representatives to build a deeper more effective relationship with the consumer via digital & traditional media publication- Managing the creation of promotional material for online & offline platforms. - Managing budgets efficiently for lead generation and to maximize brand growth & awareness- Attending online courses & workshops on a regular basis for personal development.Business Development & Expansion of Services: - Partnership creation through value proposition & effective communication- Service offering observation & expansion- Implementation of business development plans & processes - Contractual negotiation Operations Management: - Supply Chain Management - Managed a team of over 35+ freelancers & full time staff members - Coordinated weekly schedules for classes, workshops & retreats Human Resource Support:- Administered the onboarding process for new staff - Leading with empathy to support the team via formal & informal coaching sessions- Conducted team trainings & mentored staff members through obsticals they encountered within their job roles - Supported with interivews when new staff hires were required Supervising:- Conducted guest experience surveys to collate feedback - Report on areas of improvement required to facilitate brand growth - Assisted in coveraging reception duties & taking payments during busy periods - Reported any operational requirements directly with business owners and managing partner

Abu Dhabi, United Arab Emirates

- Managed, motivated and developed the education assistant’s team to ensure thatactivities, customer service and visitor satisfaction was delivered to the highest standards- Monitored staff performances and conducted appraisals, prepared staff reports andmanaged welfare, discipline and grievance matters- Ensured all Health and Safety incidents are dealt with promptly, and that incident reporting procedures are implemented and monitored- Produced and maintained effective procedural guidelines for all activities withindesignated areas; reviewing and adjusting process and proceedures when required- Implemented a new membership strategy increasing footfall for the center by up to 25% in the first quarter- Introduced new activities based on target audience and customer feedback, increasing customer satisfaction (as reported by returning customer sales) by 80% in the first year

Abu Dhabi

General office duties- answering calls, emails, booking meetings, transportation etc. Point of contact within the school for all trips and visits from FS1- Year 13Collating all paperwork, data and documentation required by ADEC; submission to the translation teamPrimary trips point of contact for payments - dealing with large sums of money, budgeting and invoicesCreation of promotional material for school events ie. awards evenings, trips and activities Co-ordination of school events such as booking venues, organizing catering, invitation lists ie. sports award evenings, trips events Transportation co-ordination with travel agents and outside companies - booking of flights, buses etc. Liaising with parents, trips providers and outside providers/companies

Master'S Degree, International Business Management & Leadership

300 Hours - Hatha And Ashtanga, Yoga Teacher Training/Yoga Therapy, Pass

Activities and Societies: Hatha Yoga Ashtanga Yoga Meditation Anatomy Indian Philosophy

200 Hours - Multistyle Yoga And Meditation, Yoga Teacher Training/Yoga Therapy, Pass

Activities and Societies: Hatha Yoga Vinyasa Yoga Ashtanga Yoga Resortation Yoga Yin Yoga Children's Yoga Meditation and Yoga Nidra

Ba English Literature And Journalism, English Literature (British And Commonwealth) Journalism

High School, Communication And Media Studies, A Level: B