Customer support for Telecommunication company.

Provides information to explain/clarify problems, issues, or requestsManages medical and allied health education. Coordinates strategic direction for medical and allied health education programs. Responsible for planning, coordinating, and monitoring the training and educational programs for clinical staff. Manage Departmental Budget and collect/manage payments associated to Medical Education Training.

Utilize a wide variety of computer programs to help retain current customer base within certain situations such as billing, TV programming, internet, home phone and cellphones to provide excellent customer service. ­ Utilize active listening, empathy and resolution to provide customer service.­Multi-task using several systems at once analyzing accounts. Utilize active listening, empathy and resolution to provide customer service.Multi-task using several systems at once analyzing accounts.

Working one on one with a student from China.Taught English language, culture, writing and reading as well as expressions.Worked in the early morning from home.

Ensured sound quality was at an appropriate level for all dance events.Learned various pieces of computer software and how to program a digital sound board to professionally run sound.Load in/Load out Sound and Stage Equipment, Emcee show, help run Sound and Technical DirectorEquipment.Performed various maintenance duties such as cleaning and maintaining, moving equipment andre-arranging audio and stage equipment.­Buyer; bought, organized & distributed thousands of award items spread across 5 routes worth of equipment. ­ Lead Logistics Coordinator, followed up on projects delegated to others, ordered, stocked and inventoried 5 routes worth of theater production equipment. ­Managed Truck Drivers from interview to end of season, reconciled receipts, P.O.'s for drivers, awards and production equipment

Assisting adults to perform to the best of their ability, offering praise, building goal plans as well as helping to sustain positive work morale.Training clients to complete work assignments per employer specifications.Monitoring and reporting client progress based on established goals and objectives in a timely and efficient manner.Assisting employers in communicating with the client to facilitate client/employer relations.Completing daily time sheets, case notes, and reports for all clients in caseload and routing these documents as necessary.Communicating service and active treatment needs of clients to the Job Coach Supervisor.Participating in client staffing. Conducting job trial evaluations for new clients.Performing job development activities that offer current site expansion or the development of new sites.Responsible for agency vehicle operation and transporting work crews.

Managed 5 staff members.Worked with the Prader-Willi population exclusively in a group home settings.Passed medications accurately and thoroughly and took residents to doctor's appointments.Managed a household including cleaning and cooking for 8 residents in a household.Utilized many sensory management skills for both residents and staff.

­Provided personalized instruction in reading, writing, mathematics, study skills, homework support and test preparation.­Taught speed reading, ACT, SAT and ASVAB prep.­Following all guidance from Center Director.

Implement positive behavior plan for individual autistic student, document, and monitor behavior throughout day.Collaborate with Special Education teacher, Classroom teacher, Speech Pathologist, and Occupational Therapist for pull out services.Collaborate with school staff to ensure transitions go smoothly within school day and create systems to aid student.Manage children ages 4-12 in school environment, fulfill managerial roles, documentation, delegation of duties to others as needed.

Implement positive behavior plan for individual autistic student.Document and monitor behavior throughout day.Collaborate with Special Education teacher, Speech Pathologist, and Occupational Therapist for pull out services.Collaborate with classroom teacher on aiding student in being successful in a Montessori environment.Collaborate with school staff to ensure transitions go smoothly within school day.Monitor student during Sensory room breaks.Ensure students work is broken into chunks to ensure the least amount of stress possible.Give student multiple breaks throughout the school day.Give student encouragement and ensure students safety throughout the day.

Manage student body through monitoring of hallways, grounds and parking lotProvide childcare support services.Develop positive relationships with children, parents, staff, administration, and community members through effective communication and promotional materials.Support and reinforce the goals of the program including curriculum planning and development.Supervise the cleanup of the facility and playground during operational hours.Administer first aid and complete necessary accident/injury forms.Actively supervise outdoor play activities.Participate in staff development activities as offered.Meet periodically with parents to discuss progress and conduct parent teacher conferences as needed.Attend meetings as requested.Responsible for collecting weekly payments and past due balances.Monitor and prepare budgets, attendance rosters, utilization reports, etc.Order supplies as necessary.Implement and enforce established safety standards.

Manage student body through monitoring of hallways, grounds and parking lots.Carry out orders given by the Principals and the campus Liason Officer.Collaborate with Principals, Secretaries, and teachers to ensure student safety throughout the school day.Work with high school aged students on a regular basis.

Implementing curriculum for drama kids.Traveling to multiple locations for teaching.Monitoring student behavior while in class.Contacting parents and informing them of upcoming events.Fill out incident reports.Create positive behavior supports during class.Attend any training held throughout the school year.

Manage student behavior through positive student behavior system.Carry out instruction laid out by teacher in a variety of settings including regular education and special education.Collaborate with Speech, Occupational Therapist, Social Worker, and School Psychologist to implement behavior plans and assess student progress.

Mastered advance cleaning skills including working with 30-foot lifts, floor buffing, waxing and other needed services.Worked independently to reorganizing rooms, moving furniture and desks, to prepare classrooms and public areas for specific functions.

Self-motivated worker with exemplary attendance and customer service skills.Increase the efficiency and profitability of departments by carefully managing ordering and stocking.Learned how to do a wide variety of work and interact effectively with customers in five different departments.Expert in Customer Service by ensuring guests had a satisfactory, safe, and clean shopping experience.Attending to guests, problem-solving, cleaning, food preparations.

Maintained each resident's room and made sure each room was to each resident's liking.Spent a great deal of time comforting ill or uncomfortable residents.Assisted in creating and administering the activity schedule for residents.Developed activities for residents for the holiday season each year.Took residents on outings per home manager.