In my role as an IT Specialist at Peczuh Printing, I provided comprehensive IT support to internal staff, managing O365 administration, Azure, SharePoint, MS Security, and network administration. Maintained and configured virtual machines with VMWare/Hyper-V. I successfully led various IT projects, including integrating new security and network monitoring software to ensure a secure IT environment. Additionally, I installed and configured firewalls and switches, supported printers and press machinery, and created kb articles and network documentation.

In my role as an IT Specialist at Specialty Dental Brands in Salt Lake County, Utah, I excelled in managing O365 administration, supporting various operating systems, and troubleshooting hardware and software. I played a key role in ensuring seamless IT operations for the company's hybrid work environment.

In my role as an IT Specialist at Morgan Stanley, I provided remote support for complex technical issues related to various systems and software, ensuring seamless operations for the team. I configured and supported Virtual Machines, managed end-users using Active Directory, and resolved network issues to maintain a secure and efficient work environment.

*Diagnosed and resolved issues with proprietary revenue cycle software used by Hospitals across the nation. *Trained and demonstrated software functions and application navigation. *Managed onboarding, desktop setup, and created email accounts via A/D. *Issued mobile device’s and deployed applications via VMWare Workspace One. Updated KB as needed.