Jesse Firster Email & Phone Number

Louisville, Ky, Us

United States

• Utilized Business Process Modeling Notation (BPMN) and Department of Defense Architecture Framework (DoDAF) to create process maps, visually depicting process flow, enhancing efficiencies, and promoting consistency. Facilitated buy-in, collaboration, and achievement of organizational objectives by capturing business processes and policies, solving complex problems, and leading stakeholder working groups.• Identified bottlenecks, inefficiencies, and inconsistencies, and recommended process enhancements based on data analysis, trend assessment, and current process evaluation.• Collaborated with stakeholders to gather, analyze, and document business requirements, translating them into functional specifications for development, testing, and training purposes.• Contributed significantly to the deployment of information technology solutions and the transformation of business processes and procedures to enhance productivity, efficiency, and quality.• Cross-collaborated with diverse teams comprising project and product owners, testers, stakeholders, end-users, and developers, facilitating the transformation of business processes and requirements into an innovative accession enterprise.

Fort Knox, Kentucky, United States

• Conducted in-depth research and analysis to develop well-informed courses of action that contributed to shaping the strategic plan in alignment with the Commanding General's intent and the House Armed Services Committee (HASC).• Identified trends and operational capability gaps to facilitate the piloting, evaluation, and implementation or removal of new operational concepts based on a thorough risk versus reward analysis and projected return on investment (ROI).• Recognized and capitalized on potential markets of opportunity, leveraging human capital and resources effectively to achieve organizational goals efficiently and effectively. Orchestrated the integration of data from diverse sources, optimizing information flow throughout the organization.• Oversaw the seamless integration of new systems to drive operational cohesion across all departments.• Spearheaded the implementation of robust information security protocols to safeguard sensitive data against external threats.• Leveraged advanced military technology to elevate operational efficiency and strategic capabilities to new heights.

Fort Knox, Ky

• Managed all Army and Army Reserve enlisted accession programs, overseeing the implementation and supervision of various programs including Officer Candidate School (OCS), incentives, assignments, and recruiting initiatives. Collaborated with other accession agencies to develop policies and procedures aligning with new Department of Defense and Department of the Army directives.• Monitored and managed Basic Training and Advanced Individual Training, optimizing training seat utilization to achieve maximum class fill rates and minimize training seat losses. Engaged with Human Resource Command and Reserve G1/7 to coordinate training schedules meeting career management field requirements and Reserve unit needs, ensuring alignment with congressionally mandated Army and Army Reserve end-strength goals. Ensured compliance of over 96k enlistments annually with 35 Career Fields and 150 Military Occupational Specialties qualification policies and Army regulations.• Served as the liaison for the Enlistment Eligibility Processing Division with system developers and the Department of the Army G1, facilitating the development and maintenance of Army accessioning systems. Translated new programs and procedures into system requirements for system change requests and pre-deployment testing criteria.• Participated in the Accessions Information Environment (AIE) development and early adopter team representing Recruiting Command's operational viewpoint. Contributed significantly during requirements mapping for contract solicitation and resolving processing disparities among three accessioning agencies during business process mapping.

Salt Lake, Ut

• Directed enlistment eligibility and processing procedures at 3 Military Entrance Processing Stations (MEPS) spanning 32 recruiting centers across a geographical area of 460,000 square miles. Ensured precision in waiver processing and conducted post-enlistment quality control reviews for over 2,000 new Army and Army Reserve Soldiers annually.• Served as the principal liaison for Prior Service records retrieval from Army systems including PERNET, iPERMS, and the Defense Manpower Data Center. Oversaw the retrieval, protection, and dissemination of records in compliance with Army Regulation 25-22, DOD Directives, and the Health Information Portability and Protection Act (HIPPA).• Managed the identification, development, and coordination of training programs for 250 Army Recruiters within 6 recruiting companies operating across 5 states.

Ogden, Ut

Directed and trained an Army recruiting company dispersed over an area covering 60K square miles, while conducting analysis and planning to focus energy and resources to obtain the greatest return on investment. Analyzed and evaluated recruiting data to identify trends, gaps, and opportunities for improvement and developed action plans/adjustments to optimize outcomes.● Outlined management and maintenance of assets valued at $2M+ with the Corps of Engineers and the General Services Ad-ministration (GSA). ● Enforced standards and regulations while providing leadership, motivation, and direction to achieve accession missions with-out compromising integrity, restoring the tarnished reputation of the company, and ensuring safety during daily operations.

Wausau, Wi

● Analyzed statistical data/reports and provided area manager with valuable insights into trends and opportunities to sustain and improve operations as well as drive success of business. Directed course corrections to achieve individual/team milestones while ensuring individual short term plans support achieving milestones established by the area manager. ● Attained 100% success rate of multiple projects by tracking project progress to meet deadlines and budget constraint.

Johnson City, Tn

● Cultivated relationships with civic leaders and educators in 12 high schools and 2 colleges.● Developed presentations blending Army values, ethics, and experiences with key course tenants to raise guest speaker experiences and enhance courses. ● Liaised with clients and distributors to significantly reduce unnecessary overhead expenses.

Master Of Business Administration (M.B.A.), Computer/Information Technology Administration And Management, 3.6 Gpa

Bachelor Of Applied Science (B.A.Sc.), Resource And Technology Management

Associate'S Degree, Business Administration And Management, General