Jesse Greene

Jesse Greene Email and Phone Number

Tier 2 Technical lead @ Millsapps, Ballinger & Associates (MB&A)
Des Moines, IA, US
Jesse Greene's Location
Des Moines, Iowa, United States, United States
Jesse Greene's Contact Details

Jesse Greene personal email

n/a
About Jesse Greene

I am pursuing a career where I can utilize my extensive troubleshooting and problem solving abilities, to further develop my computer hardware and software skills.

Jesse Greene's Current Company Details
Millsapps, Ballinger & Associates (MB&A)

Millsapps, Ballinger & Associates (Mb&A)

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Tier 2 Technical lead
Des Moines, IA, US
Jesse Greene Work Experience Details
  • Millsapps, Ballinger & Associates (Mb&A)
    Tier 2 Technical Lead
    Millsapps, Ballinger & Associates (Mb&A)
    Des Moines, Ia, Us
    View
  • Millsapps, Ballinger & Associates
    Sr. Salesforce Administrator
    Millsapps, Ballinger & Associates Apr 2022 - Present
    Remote
    View
  • Cognizant
    Salesforce Administrator (Team Lead)
    Cognizant Aug 2016 - Apr 2022
    Des Moines, Iowa
    • Extensive experience with Salesforce Sales, Service,Marketing Clouds, and CPQ.• Performed weekly Quality Assurance for the team, to maintain a good rapport with the primary client.• Helped users design, setup and maintain Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles, and workflow rules.• Ensured data integrity through the appropriate use of importing and exporting tools, for bulk data using Data Loader and Data Export/Import Wizard.• Created and updated users, reports and dashboards to track pipeline/stages for management visibility.• Helped users install/troubleshoot Salesforce for Outlook and Outlook Integration.• Worked with users over the phone and on WebEx to resolve cases in a timely manner.• As the Team Lead, I assist other agents with more difficult cases and make sure their knowledge is up to our team’s standards.
    View
  • Eurofins
    It Support Specialist
    Eurofins Jul 2014 - Aug 2016
    Des Moines, Iowa
    Triaged tickets using our in house ticketing system, while working directly with end users to resolve theirissues utilizing multiple methods of communication.* Frequently worked with Active Directory & Microsoft Exchange.* Remotely accessed desktops using DameWare, Remote Desktop Connection, and Teamviewer daily.* Imaged computers following the companies outlined procedures.* Used UPS WorldShip to ship IT related goods.* Resolved network, permission, and print server issues.* Helped troubleshoot lab instruments to minimize lab downtime.* Created or disabled user badges, logins, and email accounts.
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  • Ups
    Ups Package Handler/Driver Helper
    Ups Jan 2013 - Jan 2014
    Oskaloosa, Iowa
    Unloading semi-trailers, packing driver trucks, and assisting driver's on stops.
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  • Greene Farms
    Farm Hand
    Greene Farms Jan 2000 - Jan 2014
    Keswick, Iowa
    Planted and harvested crops, Feed cows daily.
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  • Reebok
    Reebok Sales Associate
    Reebok Jan 2012 - Jan 2013
    Williamsburg, Iowa
    Provided customer service, ran cash register, and provided overview of cash in/out transactions.
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  • Gap Inc.
    Gap Outlet Sales Associate
    Gap Inc. Jan 2011 - Jan 2013
    Williamsburg, Iowa
    Assisted with store opening/closing procedures, restocked clothing, and provided assistance to customers.
    View

Jesse Greene Skills

Time Management Detail Oriented Active Directory Microsoft Exchange Res Mdt Microsoft Office Unix Linux Md5 Sha1 Binary Jira Otrs Digital Forensics Ftk Encase Backtrack Technical Support Troubleshooting Networking Computer Hardware Remote Desktop Problem Solving

Jesse Greene Education Details

  • Indian Hills Community College
    Indian Hills Community College
    3.5
  • Indian Hills Community College
    Indian Hills Community College
    3.0
  • Tri-County High School
    Tri-County High School

Frequently Asked Questions about Jesse Greene

What company does Jesse Greene work for?

Jesse Greene works for Millsapps, Ballinger & Associates (Mb&a)

What is Jesse Greene's role at the current company?

Jesse Greene's current role is Tier 2 Technical lead.

What is Jesse Greene's email address?

Jesse Greene's email address is je****@****ant.com

What schools did Jesse Greene attend?

Jesse Greene attended Indian Hills Community College, Indian Hills Community College, Tri-County High School.

What skills is Jesse Greene known for?

Jesse Greene has skills like Time Management, Detail Oriented, Active Directory, Microsoft Exchange, Res, Mdt, Microsoft Office, Unix, Linux, Md5, Sha1, Binary.

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