Jesse Herrera Email & Phone Number

Houston, TX, US

Houston, Texas, United States

Houston, Texas Area

Quanta Services has a unique perspective on support. We still manage to keep a tight-knit community of employees centered around support and service with eighty-five operating units and more than four hundred offices worldwide. Each of these operating units maintains its own IT support staff and, in many ways, operates autonomously while depending on us in.

As a Senior UC Engineer, I worked with clients and strategic business interests to design, scope, and implement solutions for medium to large businesses, nationally and internationally. Writing these scopes meant learning business functions across multiple roles to create cost-effective engineering solutions to meet and exceed expectations. To successfully.

Houston Texas

As a Global Telecom & Networking Engineer for Furmanite, I was the technical lead in standardizing network configurations and hardware deployment models. These recommendations were based on growth and scaling for personnel while accounting for life cycle management processes and budgetary constraints for over eighty offices globally. All while improving.

Houston, Texas Area

Areas of responsibility included network infrastructure analysis, design, and implementation, focusing on meeting business requirements with reliable and secure voice solutions. Projects included cluster consolidation, national SIP deployments, global cluster standardization/management, design, implementation, and deployment for enterprise voice network.

Houston, Texas Area

Took point on a network redesign for thirty-six power plant networks for Calpine Corp, which included mapping and redesigning the infrastructure while keeping key elements operational such as legacy input/output controllers, Ethernet over Microwave, and plant control workstations. We installed redundant Cisco 2821s and 3560s at each plant with Wireless 3G.

Houston, Texas Area

Responsible for finding expeditious resolutions to network-impacting issues. I started in the LAN switching team taking Service Request with only two weeks of training and quickly moved on to priority network down calls at three weeks. As a Customer Support Engineer for LAN Switching, we were responsible for Cat6000/6500, layer-3 MLS and CEF, switching.

A Data Processing Associate is responsible for basic hardware troubleshooting, including maintenance and repair of Printronix and Oce printers, in-house repair of Symbol touch screen units, Symbol scan guns, and LXE rugged mobile computing unit. Also, desktop support for three hundred users, producing import shipping labels, technical support for warehouse.

Aas, Computer Maintenance

Certificate, Computer Maintenance

Certificate, Networking Technology