Jesse Herrmann Email & Phone Number

Philadelphia, PA, US

Philadelphia, Pennsylvania, United States

• Design and improve services that improve the way citizens interact with government and access their vital social services such as Medicaid, unemployment insurance, and level-of-care health assessments
• Define operational problems with customer teams, shaping research-based initiatives that practice human-centered design and lead to actionable insights improving the citizen experience
• Facilitate innovation workshops using Design Thinking methodologies, working with partners to ideate, prototype, design, and operate accessible end-to-end solutions for the operations of State-level Health and Human.
• Serve as product owner, working directly with client stakeholders to build comprehensive digital solutions that improve citizen’s interactions with government and deliver critical government benefits more rapidly
• Served as the interim Director of the Business Analyst team after only 8 months, managing 10 business analysts while leading the transformation to service and strategic design
• Promoted to Senior Service and Strategic Designer during first two years with Maximus

Greater Philadelphia Area

• Led delivery of a Salesforce-based grant management tool which collates data to produce analytical insights regarding Accenture’s nonprofit partnerships globally, improving decision-making about partnerships and.
• Created a strategy for reaching public-facing community impact goals through management of a global portfolio of technology assets developed by Accenture CC
• Managed a team of 16 members supporting the Salesforce-based tool, successfully onboarding all 17 global Accenture CC teams to the platform and leading change management activities
• Grew Accenture’s participation in volunteer programs offered by a global nonprofit partner, which serves a community of underrepresented youth entrepreneurs, creating the volunteer recruitment and engagement model that.
• Promoted three times in seven years with Accenture

Greater Philadelphia Area

Led major production software releases while managing a team of 15 members on an eCommerce platform with 11 storefronts, 20k users, $15m revenue, and managed data governance for Manufacturing and High-tech clients

Washington D.C. Metro Area

Completed competitor landscape evaluation and internal strategy review to guide Accenture’s Nonprofit practice through a strategy pivot and supported Accenture’s business development efforts with International Non-governmental Organizations

Greater Philadelphia Area

- Compiled asset allocation sheets and performance reviews for clients- Accompanied bankers/investors to client meetings- Assisted bankers in building client base by selectively targeting organizations, geographies, etc.

Greater New York City Area

- Determined investment merit for scripts- Worked with producers on script revisions

Master'S Degree, Public Policy Analysis

Bachelor Of Science (B.S.), Operations Management And Supervision

Bachelor’S Degree, Marketing, Finance, History

Semester abroad