Jesse Luersen Email & Phone Number

Bend, Or, Us

Bend, Oregon, United States

Bend, Oregon, United States

-Responsible for the leadership, direction, and operations of three tasting room locations across Oregon. -Set quarterly objectives, core values, mission, and purpose for the direction of the company as a member of the executive team.-Identified and executed opportunities for improvement in Tasting Rooms; training, strategies, policies, partnerships, goals, and other resources to maximize productivity and morale. -Oversaw all hiring, onboarding, training, corrective action, engagement, and off-boarding of all tasting staff members. -Collaborated with department managers to develop sales goals, monitor progress toward those goals, and develop strategies to attract and retain customers.-Ensured we were in compliance with all company, local, state, and federal regulations that related to our people and the business. -As a part of our executive team, I spearheaded our positioning and operational pivot through COVID and was a key member in our rebrand in 2020.

Bend, Oregon, United States

-Lead the tasting room to achieve goals including sales, new customer acquisition, and customer service expectations.-Developed innovative ways to drive sales and create exceptional, unique guest experiences.-Exceeded and set new sales goals and records for the Bend Tasting Room.-Had a hands-on approach with remodeling and designing the tasting room to be more functional, efficient, and on-brand.

Homer, Alaska, United States

- Took guests on 60+ miles offshores for Halibut and Salmon fishing charters- Handled all guest experiences onboard for all clients - Responsible for all boat maintenance, cleanliness, and safety

Maui County, Hawaii, United States

-Provided top-of-line customer experiences of sunset dinners, private parties, diving excursions, fishing charters, weddings, and whale watches in Hawaii and Alaska.-Hired, trained, managed, and lead 8 crew members while ensuring the safety of up to 122 passengers.-Handled day-to-day tour logistics, including gear, inventory, safety, customer satisfaction, etc.

Boulder, Colorado, United States

Worked as a crewmember to construct, design, and maintain 175 miles of Boulder’s premiere hiking trails.• Used various gas and power tools with proper safety techniques.• Supervised and mentored one youth corps member.• Performed and worked in various extreme environment elements.• Received performance bonus.• Interacted with the public, as well as lead volunteers in trail maintenance projects.

San Francisco, California, United States

• Conducted re-vegetation of native, rare and endangered species in a variety of habitats including coastal scrub, dune, aquatic,wetland, riparian, grassland and serpentine.• Performed invasive species removal using numerous hand and gas powered tools• Lead volunteer programs at least three times a week• Trained and supervised one summer academic intern.• Conducted rare plant monitoring and assisted in water quality monitoring.• Assisted with collection, translocation, and reintroduction of three native aquatic species to Mountain Lake

I promote sustainable practices throughout the campus and serve as a representative for the environmental clubs, organizations, and the academic department on campus. As the representative I serve as a liaison between the Universities environmental community and the school’s government and administration, creating networking and collaboration opportunities between the environmental community and other departments and organizations. I plan and organize all types of environmental events on campus such as Recyclemania and The Redlands Sustainability Festival.

Stowe, Vemont

I worked for the Recreation and Spa departments at the resort. I led private and group hikes weekly to some of Vermont’s finest spots. Along with supervising the fitness center and pool by maintaining the equipment safe and clean and providing guest services. I helped with organizing large conference sized groups with outdoor recreation and other activities.

Sunriver, Or

I worked in a variety of positions at the marina. As marina front desk clerk I interacted with guests, booked trips and conducted equipment inventory. As an outside dockhand I assisted guests with loading and unloading, and equipment management; transported guests on day trips and prepared meals. I assisted the manager in developing a new business plan for rafting excursions, which included budgeting, marketing and strengths and weaknesses (SWOT) analysis.

Bachelor'S Degree, Environmental Studies, Senior

Activities and Societies: ASUR Student Government Sustainability Representative, University of Redlands Sustinability Council member.

Education record

Activities and Societies: LNT Certification, WFR Certificate, Independent Student Group Expedition LeaderI was an expedition member.