Jesse Martin Email & Phone Number

Greater Indianapolis

• Assist with processing of over 5,000 Airport ID Badge applications annually, while ensuring 100% compliance with TSA regulations.
• Collaborate with management on security penetration exercises, enhancing airport security protocols through real-world testing.
• Perform regular prohibited items inspections, ensuring compliance across airport retail and dining establishments.
• Generate and distribute Stop Lists for both Sterile and SIDA badges to multiple departments and TSA for access control and prohibiting unauthorized access.
• Administering necessary training for security violations, collecting payment (if applicable), and updating database records.

Hartford, Connecticut Area

• Provide excellent customer service, respond to customer inquiries, and resolve complaints as they arise.
• Maintain and safeguard personally identifiable information (P.I.I.) of more than 5,000 active airport badge holders in multiple databases.
• Collaborated with CAA Tech Support Department to develop new Ramp Sticker Database.
• Conduct annual Ramp Sticker Audit to achieve 100% accuracy.
• Assist with scheduling and administering training to new hires and for security violations.

Indianapolis, Indiana Area

• Preserved order by enforcement of security directives for the site pertaining to personnel, visitors, and premises.
• Performed routine and periodic patrol by foot and vehicle of buildings, parking lots, and grounds and inspected doors, windows, and locks to determine the level of security.
• Routinely inspected Security Department’s vehicles to ensure all lights, sirens, and radios were operational and report missing or malfunctioning equipment.
• Assisted management with parking permit registration, issuance, and parking enforcement.
• Set up barriers and detour signage in the parking lot(s) when parking spaces are unavailable due to construction or other scheduled events.

Ashburn, VA

• Provided customer service by answering security-related inquiries, and receiving reports of security/safety issues in a calm, reassuring, and professional manner.
• Performed access control requirements including but not limited to greeting visitors, badge issuance and reconciliation, key issuance and reconciliation, and enforcing site-specific policies.
• Managed security systems, badging software, access control software, intrusion alarms, security cameras, and radio communications.
• Communicated and dispatched security personnel during emergencies and security breaches.
• Prepared and maintained reports for incidents and emergencies utilizing a Significant Events Log during assigned shifts.

Dulles Airport, Dulles, VA

• Established and kept a positive and effective working relationship with the public and airport community.
• Captured and evaluated applicants' fingerprints using TSA-approved processes and documented Criminal History Record Checks (CHRC) and Security Threat Assessments (STA).
• Provided efficient badge processing support with minimal or no supervision while balancing added assignments.
• Verified and recorded personally identifiable information (P.I.I.) of more than 14,000 active badge holders into multiple databases.
• Assisted with training and onboarding of new hires and temporary staff.

Earned 20 Credits Towards A B.A Degree, Media Arts And Animation

High School Diploma, General Studies

Earned 18 Credits Towards A B.A Degree, Liberal Arts And Sciences/Liberal Studies