Jesse Martin Email & Phone Number

Greater Indianapolis

• Assist with processing of over 5,000 Airport ID Badge applications annually, while ensuring 100% compliance with TSA regulations.• Collaborate with management on security penetration exercises, enhancing airport security protocols through real-world testing.• Perform regular prohibited items inspections, ensuring compliance across airport retail and dining establishments.• Generate and distribute Stop Lists for both Sterile and SIDA badges to multiple departments and TSA for access control and prohibiting unauthorized access.• Administering necessary training for security violations, collecting payment (if applicable), and updating database records.

Hartford, Connecticut Area

• Provide excellent customer service, respond to customer inquiries, and resolve complaints as they arise.• Maintain and safeguard personally identifiable information (P.I.I.) of more than 5,000 active airport badge holders in multiple databases.• Collaborated with CAA Tech Support Department to develop new Ramp Sticker Database.• Conduct annual Ramp Sticker Audit to achieve 100% accuracy.• Assist with scheduling and administering training to new hires and for security violations.

Indianapolis, Indiana Area

• Preserved order by enforcement of security directives for the site pertaining to personnel, visitors, and premises.• Performed routine and periodic patrol by foot and vehicle of buildings, parking lots, and grounds and inspected doors, windows, and locks to determine the level of security.• Routinely inspected Security Department’s vehicles to ensure all lights, sirens, and radios were operational and report missing or malfunctioning equipment.• Assisted management with parking permit registration, issuance, and parking enforcement.• Set up barriers and detour signage in the parking lot(s) when parking spaces are unavailable due to construction or other scheduled events.

Ashburn, Va

• Provided customer service by answering security-related inquiries, and receiving reports of security/safety issues in a calm, reassuring, and professional manner.• Performed access control requirements including but not limited to greeting visitors, badge issuance and reconciliation, key issuance and reconciliation, and enforcing site-specific policies.• Managed security systems, badging software, access control software, intrusion alarms, security cameras, and radio communications.• Communicated and dispatched security personnel during emergencies and security breaches.• Prepared and maintained reports for incidents and emergencies utilizing a Significant Events Log during assigned shifts.

Dulles Airport, Dulles, Va

• Established and kept a positive and effective working relationship with the public and airport community.• Captured and evaluated applicants' fingerprints using TSA-approved processes and documented Criminal History Record Checks (CHRC) and Security Threat Assessments (STA).• Provided efficient badge processing support with minimal or no supervision while balancing added assignments.• Verified and recorded personally identifiable information (P.I.I.) of more than 14,000 active badge holders into multiple databases.• Assisted with training and onboarding of new hires and temporary staff.

Earned 20 Credits Towards A B.A Degree, Media Arts And Animation

High School Diploma, General Studies

Earned 18 Credits Towards A B.A Degree, Liberal Arts And Sciences/Liberal Studies