Jesse Mitchell Email & Phone Number

New York, United States

Brooklyn, New York, United States

• Managed and train a team of security officers, evaluate the effectiveness of these individuals in carryingout required client and Mulligan Security objectives, including completion of all onsite training in a.
• Worked directly with client at all levels to ensure client satisfaction and retention.
• Developed and maintain schedules for the client location and schedule staff to ensure all posts arefilled and contract requirements are met.
• Managed overtime, zero hour (attrition) and budget for the entire site and provide recommendationsfor improvements.
• Provided weekly reports to the designated Mulligan Security superior regarding operational issues andupdates.
• Responded and facilitate emergency procedures through police / fire departments.

New York City Metropolitan Area

• Supervise the day to day security operations of an assigned client site
• Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling,payroll, training, coaching, development and support
• Ensure the client site is provided with high quality security services to protect people and property
• Build, improve and maintain effective relationships with both client and employees
• Coordinate necessary support services to effectively manage client site to meet or exceed financialand operational goals and provide quality customer service
• Conduct site inspections of all security staff.

New York, United States

• Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner,following company interviewing guidelines. Also regularly evaluates low-performing employees forreplacement.
• Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) usingcompany forms and procedures, offering rates, schedules and benefits in alignment with post contractrequirements..
• Creates, modifies and manages post schedules in Winteam to ensure adequate coverage at all times.Ensures schedules are properly maintained in WinTeam and are updated regularly;
• Ensures all positions are staffed according to contract requirements and effectively manages branchovertime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for backfillof vacant.
• Receives weekly time-sheets and updates Winteam schedules as necessary (verify such for selfscheduling accounts). Runs bi-weekly payroll according to company procedures. Ensures records areproperly maintained and.
• Follows all company policies regarding timekeeping procedures, meal and rest period breaks (whereapplicable), ensuring signatures and acknowledgements are properly documented (where applicable),and conducting weekly.

Manhattan, New York, United States

• Monitor and investigate access control and CCTV system alarms and respond appropriately.
• Implement site specific policies and procedures for safety, security, and emergency response, includingafter action reporting.
• Respond to calls for security assistance from employees worldwide.
• Serve as a communication hub for clients employees.
• Detect, analyze, and respond to incidents in a calm and orderly manner.
• Monitor employee travel security through open-source media and paid monitoring services; as needed,alert employees or management to incidents that may impact travelers.

Queens, New York, United States

• Provide customer service to our clients by carrying out safety and security procedures, site-specificpolicies and when appropriate, emergency response activities.
• Responds to incidents and critical situations in a calm, problem solving manner.
• Conduct regular and random patrols around the business and perimeter.
• Monitor closed circuit television systems and alarms.
• Monitor and operate facility computers systems regularly, as assigned.
• Handle security issues or emergency situations appropriately. Contact Emergency services, such asEMT, Fire Dept.

Long Island, New York

• Encourage teamwork to present recommendations for operational upgrades to upper management.
• Communicated and strategized with multiple companies.
• Performs additional projects or tasks as may be directed by managers.
• Held meetings with the regional account manager, as well as the client manager.
• Using timekeeping and payroll programs and able to learn a different payroll method if needed.

Manhattan, New York, United States

• Conduct client and market survey in order to obtain information about about potential customers.
• Record names, addresses, purchases, and reactions of potential customers.
• Maintain records of contracts, accounts and orders.