Jesse Pollak Email & Phone Number

Greater Boston

• Conducting comprehensive user testing studies to evaluate product usability and performance, including data collection, analysis, and reporting.
• Facilitating user feedback through structured interviews and workload assessments to gather valuable insights for product improvement.
• Developing task analysis, workflow, and user flow diagrams to enhance understanding of user interactions and optimize product usability.
• Collaborating with cross-functional teams on UX design to ensure a seamless user experience that aligns with product objectives and user needs.

• Led and managed a team of five student consultants to provide market and business research and analysis, partnership development, and marketing strategy for an EdTech company’s expansion project into the U.S.
• Delegated tasks based on group members’ abilities and skill sets
• Led and facilitated weekly group meetings with client point-of-contact for project planning and updates
• Resulted in five successful partnerships with Boston schools

Manhattan, New York, United States

• Conducted and led a task analysis for a trash handling system at an apartment complex with the goal of providing the best practices to reduce the likelihood of injury. Wrote a report including observations, pictures.
• Researched, developed, and presented two 30-minute presentations on the topics of Kitchen Fire Safety and Product Recalls to 20+ Risk Control employees
• Reviewed and trained an artificial intelligence program to analyze and simplify property reports. Reported bugs and fixes to programmers to make the interface more user-friendly
• Assisted with property surveys (visits) of a hotel and a shipping warehouse with the goal of providing risk assessment and safety recommendations

Medford, Massachusetts, United States

• Conducted UX research for an app that provides students with a better way to coordinate small social events
• Interviewed 20 students to analyze user tasks and identify market needs
• Conducted 3 usability tests
• Surveyed 15 students on app logo preference
• Researched and proposed new solutions to make app more user-friendly

Valhalla, New York, United States

• Developed, implemented, and directed weekly chess program for 30 adolescent offender students
• Collaborated with school administration to develop program and maximize student interest
• Inspired students to learn chess strategy and compete amongst each other

Croton-On-Hudson, New York, United States

• Provided private chess instruction to five students every week
• Organized puzzles and games to promote learning and increase student enjoyment
• Helped students to achieve goals by establishing clear objectives

Croton-On-Hudson, New York, United States

• Provided private math instruction to four middle and high school students per week in collaboration with parents and educators
• Taught students in various levels of math by creating tailored lesson plans and study guides on subject matter
• Assisted with standardized testing preparation, resulting in significantly increased grades and scores for students

Bachelor Of Engineering, Human Factors Engineering

Activities and Societies: Human Factors and Ergonomic Society, TAMID Consulting Group, Theta Chi FraternityEngineering Management Minor

Education record

Activities and Societies: President of Finance Club, President of Math Club, President of Chinese Club, Captain of Varsity Tennis Team