Jesse Pollak Email & Phone Number

Boston, Ma, Us

Greater Boston

• Conducting comprehensive user testing studies to evaluate product usability and performance, including data collection, analysis, and reporting.• Facilitating user feedback through structured interviews and workload assessments to gather valuable insights for product improvement.• Developing task analysis, workflow, and user flow diagrams to enhance understanding of user interactions and optimize product usability.• Collaborating with cross-functional teams on UX design to ensure a seamless user experience that aligns with product objectives and user needs.

• Led and managed a team of five student consultants to provide market and business research and analysis, partnership development, and marketing strategy for an EdTech company’s expansion project into the U.S.• Delegated tasks based on group members’ abilities and skill sets • Led and facilitated weekly group meetings with client point-of-contact for project planning and updates• Resulted in five successful partnerships with Boston schools

Manhattan, New York, United States

• Conducted and led a task analysis for a trash handling system at an apartment complex with the goal of providing the best practices to reduce the likelihood of injury. Wrote a report including observations, pictures, and safety recommendations, which was sent to the client company as an official document• Researched, developed, and presented two 30-minute presentations on the topics of Kitchen Fire Safety and Product Recalls to 20+ Risk Control employees• Reviewed and trained an artificial intelligence program to analyze and simplify property reports. Reported bugs and fixes to programmers to make the interface more user-friendly• Assisted with property surveys (visits) of a hotel and a shipping warehouse with the goal of providing risk assessment and safety recommendations

Medford, Massachusetts, United States

• Conducted UX research for an app that provides students with a better way to coordinate small social events• Interviewed 20 students to analyze user tasks and identify market needs• Conducted 3 usability tests• Surveyed 15 students on app logo preference• Researched and proposed new solutions to make app more user-friendly

Valhalla, New York, United States

• Developed, implemented, and directed weekly chess program for 30 adolescent offender students• Collaborated with school administration to develop program and maximize student interest• Inspired students to learn chess strategy and compete amongst each other

Croton-On-Hudson, New York, United States

• Provided private chess instruction to five students every week• Organized puzzles and games to promote learning and increase student enjoyment• Helped students to achieve goals by establishing clear objectives

Croton-On-Hudson, New York, United States

• Provided private math instruction to four middle and high school students per week in collaboration with parents and educators• Taught students in various levels of math by creating tailored lesson plans and study guides on subject matter• Assisted with standardized testing preparation, resulting in significantly increased grades and scores for students

Bachelor Of Engineering, Human Factors Engineering

Activities and Societies: Human Factors and Ergonomic Society, TAMID Consulting Group, Theta Chi FraternityEngineering Management Minor

Education record

Activities and Societies: President of Finance Club, President of Math Club, President of Chinese Club, Captain of Varsity Tennis Team