Jesse Vang Email & Phone Number

New York, New York, US

Durham, NC, US

Raleigh, NC, US

• In this role, I measure the impact, effectiveness, and success of Red Hat products across different global regions and industries.
• Explained product portfolio value & capabilities to customers, guiding adoption of Red Hat solutions which retained customer renewals by 86%
• Provided tailored customer-focused plans to meet the objectives of customers, resulting in a 3.5x average increase in revenue.
• Created a program to scale the customer lifecycle journey data and reduce reporting lag time by 50%
• Queried Telemetry data via SQL and created data stores with salesforce data to analyze customer health
• Presented analysis and recommendations to stakeholders and account teams through reports pulled from SQL databases and visualized through tableau

Raleigh, NC, US

• In this role, I am currently securely scaling our (HR) people data for enterprise insights, analytics, and automation.
• Optimized data repository by overseeing the integration of external databases via agile methodologies and automating data transfer flows utilizing SQL and python languages, delivering lag time reduction and data.
• Served as Product Owner and developed a roadmap and feedback loop for data acquisition from data sources including flat files, relational databases, noSQL databases, and APIs
• Collaborated with Cross-Functional teams and Stakeholders to identify key OKRs and KPIs using visualization tools such as Tableau and Looker resulting in a 4.6/5 stakeholder CSAT

Raleigh, NC, US

• In this role, I provide insight into database storage, engineering, and utilization methods for Red Hat University. I also create automated and secure solutions to provide operational reporting that extends into deeper.
• Optimized cloud technology stack for applications supporting 20,000 global users, keeping uptime by 98%
• Built ETL using SQL, python, & JSON pipelines to optimize data load time and enable data democratization across the enterprise
• Maintained and defined data dictionary and technical documentation to promote data literacy across the organization
• Managed Backlog, Intake, and Priorities in Agile Sprints using kan-ban style tools such as Jira and intake ticketing systems such as Service-Now

Raleigh, NC, US

In this role, I am the product owner of the Data Architecture behind Red Hat University's Learning Systems and own reporting enablement through use of tools such as Tableau and spreadsheets

Raleigh, NC, US

Create Dashboards to demonstrate stories from data driven outcomesArticulate key perfomance indicators that align learner behavior and business outcomesAdopt User Experience best practice principles for easy information consumption

Raleigh, NC, US

Developed Various Business Process Automations through Agile MethodologyAssisted first hand with an LMS (Learning Management System) DeploymentCreated and Managed ETL Processes around Internal Databases Assisted in creation of Internal Data Architecture Structure with various ODBC and OLE-DB ConnectionsExperience in quality assurance, documentation, vendor.

Clayton, NC, US

Contribute to the revenue, profitability and cash flow of the company through accurate forecasting of revenue and costs on projects and through timely invoicing of clients and payments of accounts payableConfirms financial status by monitoring revenue and expenses; coordinating the collection, consolidation, and evaluation of financial data; preparing.

Diagnose challenges of clients and align solutions with their personal growth modelWork aggressively to meet deadlines through pragmatic strategies Empower clientele to take authority over their circumstance and encourage the process of solution

Manage over 150 Client AccountsManage payroll and HR of over 120 employeesSupply timely, accurate information to sales and operationsAssist in projects to increase profit margins, reduce turnover, and recruit proficient talentControl accounts for all company receivables and payablesExtensive use of Quickbooks and Microsoft Office SuiteAchieved High.

Washington, D.C., US

Assist in investigations to constitutional violationsIn depth study of Title VII, ADA, ADEA, and CRAUnderstand formal process of filing for violations

Bachelor Of Science (Bs), Business Administration With Concentration In Human Resources And Finance

Master Of Science In Analytics, Business Statistics