Jesse Wolf Email & Phone Number

Plano, Texas, United States

Provided timely and effective technology support to external and internal clients via in-person, telephone, e-mail, and client house calls throughout the ownership experience.Conducted continuous research and maintained a collection of product and technical support on Lexus models 1989- present.Supported the sales department with training presentations to educate on new vehicle models, technology tools and applications.Facilitated engaging test drive experiences for potential buyers to showcase vehicle features.Assisted the service department in diagnosing vehicle repairs and followed up with clients after repairs were completed to educate how the issues were resolved.Worked closely with Lexus headquarters to provide feedback on the Lexus app and client concerns.Managed the client’s Lexus account information and VIN linking process for new vehicles sold.Managed NTTA Accounts for new vehicles / trade-ins.

Managed a five lane service drive and led the valet team of over 30 valets to oversee the delivery of all client vehicles.

Ensured a smooth and seamless airport parking experience by tracking flights and moving client’s vehicles to the designated terminals and gates.

Provided support to the sales team by managing inventory availability, constructed detailed online listings for concrete equipment and assisted with customer inquiries.