Customer Success Manager - Payments Onboarding
Learn the onboarding processes for all 7 software brands owned by Rain Retail Software.Plan and organize daily tasks around customer needs, demonstrating excellent time management and planning skills.Collect and analyze customer feedback, advocating for customer needs, and suggesting areas of improvement for continuous enhancement of services.Manage a rotating list of assigned customers through the setup process, ensuring timely assistance with setup, needs analysis, installation, and software training.