Jesse Chappell Email & Phone Number

Phoenix, AZ, US

Minnesota, United States

I am responsible for shaping the Incident Storyboard platform's growth trajectory and driving revenue, This involves strategic planning, market analysis, partnership development, revenue generation, customer acquisition, product enhancement, team management, data-driven decision-making, budgeting, market expansion, and ensuring legal and compliance.

Greater Minneapolis-St. Paul Area

• I spearheaded multiple global safety product launches, driving the introduction of AI-powered hardware devices and a robust backend SaaS safety portal, fortified by machine learning capabilities.
• I took charge of a wide-ranging portfolio of responsibilities, actively shaping product strategy, orchestrating dynamic product roadmap development, and overseeing daily operations. This encompassed a holistic.
• I transformed a startup within a large organization from an $8M venture to a thriving $20M global division with 100k+ units across North America, South America, and Europe.
• In collaboration with the engineering team, we vigorously extended the application of AI and ML capabilities, reshaping the system into an all-encompassing safety solution that transcended the limitations of a.
• I have consistently upheld a customer-centric ethos, continuously identifying avenues to elevate the overall user experience and promote customer success through robust training and support initiatives, all with a.
• Added 4 additional lines of business, adding 8k units in 10 months.

Orono Minnesota

Serve as a member of the Board of Directors.

Greater Minneapolis-St. Paul Area

• Independent consultant with a focus on the customers needs and business strategy. Leverage an entrepreneurial mindset, capacity to create a winning, positive culture, and solid business acumen to deliver results..
• Enterprise SaaS
• Mobile Software/Technology
• Healthcare
• Retail
• Transportation and LogisticsExpertise includes:

Greater Minneapolis-St. Paul Area

IV Desk is different from other cloud-based providers in part by our focus on SMB organizations instead of enterprise-sized organizations but, more importantly, by the ease-of-use of our cloud-delivered applications and data approach. Transition to our service is quick for all users and our highly reliable system dramatically reduces the high business.

Long Lake, MN

Firefighter/Medical professional

Eden Prairie, Minnesota, United States

• Orchestrated seamless IT operations and infrastructure management across diverse locations, data centers, and the AWS cloud, ensuring uninterrupted business continuity and optimized performance.
• Spearheaded cost-saving initiatives that resulted in remarkable budget reductions: slashed overall IT expenses by 8%, achieved a 12% decrease in software costs, and significantly reduced corporate mobile expenses by.
• Demonstrated visionary leadership by aligning technology goals with corporate objectives, ensuring that IT strategies and initiatives were closely integrated with the organization's overarching vision for growth and.
• Proactively implemented robust processes and systematic measures to maintain an exceptional 99.9% system uptime, delivering seamless operations and mitigating the risk of downtime or disruptions.
• Crafted and executed a comprehensive disaster recovery strategy based on ITIL methodology, establishing foolproof contingency plans and communication protocols to safeguard critical systems and data during unforeseen.
• Led and empowered the Client Management and Solutions Support team, revolutionizing customer support by reducing hold times by 30% without expanding headcount. Implemented customer-centric communication processes and.

Plymouth, MN

Manages the Information Technology department. Implements and maintains policies and goals that support the organization's IT needs. Responsible for managing all organizational technologies and providing technology support and training. Primary duties include: analyzing systems and processes; maintaining workstations and networks; and designing, developing.

Worked on an inventory management program that increased overall efficiency, decrease required amount of product on hand, reduce risk and add a new sales offering.Focused on delivering highly scalable and personalized solutions based upon our customers specific business requirements. Defined project strategy and deliverables; developed and delivered.

Mountain View, CA

Scoped work to be performed by SumTotal Systems, an enterprise learning management (LMS) system that is implemented either at the client site or is offered as Software As A Service (SAAS). My focus was in Retail, Healthcare, Insurance, Manufacturing and Energy verticals representing both national and international clients. In 2008, I presented and was.

Manage a team that consists of developers and analyst; having a 2006 project budget of $650k.Lead the Web and Data Operations team to an error free migration to the Windows 2000 server farm. Due to lack of funding and being driven by the business users, the coordination effort with multiple groups within TTS (Target Technology Services) became challenging..

Served as a technical consultant to other areas within Assets Protection to insure that from a technical perspective their goals were met.Evaluated vendors, negotiated pricing, and coordinated the pilot, testing, and implementation of hardware to stores, distribution centers, and investigations.Primary responsibilities included overseeing the migration to.

Eden Prairie, MN

Supervised and trained a support staff of 4 to 7 team members; directed support team workflow. Served as key liaison between site support team and key business users.Documented business needs, requirements, process flow and test cases.Managed business requirements and expectations.Participated in the strategic planning process for both E-commerce and.

Support Bestbuy.com, team leadership, overall website strategy