Jesse Wilder

Jesse Wilder Email and Phone Number

IT Professional @ Reyes Holdings
rosemont, illinois, united states
Jesse Wilder's Location
Evanston, Illinois, United States, United States
Jesse Wilder's Contact Details

Jesse Wilder personal email

n/a
About Jesse Wilder

A passionate, collaborative, and decisive IT Analyst with 15+ years of diversified IT solutions and troubleshooting experience. Specializing in the IT Service Management, Information Security, Networking. Workstations , Hardware Support.

Jesse Wilder's Current Company Details
Reyes Holdings

Reyes Holdings

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IT Professional
rosemont, illinois, united states
Website:
reyesholdings.com
Employees:
5365
Jesse Wilder Work Experience Details
  • Reyes Holdings
    It Analyst
    Reyes Holdings Aug 2017 - Present
    United States
     Manage execution of assigned tasks against detailed project plans that facilitate the timely completion of infrastructure objectives and deliverables.  Create and maintain production support documentation including technical support documents and end user instructions. Provide first-level support in the areas of Citrix, JDE Enterprise One, PC software applications, desktop/laptop hardware, mobile devices, and networking. Maintain skill level sufficient to provide such support
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  • Grainger
    Manager
    Grainger May 2015 - Aug 2017
    Niles
     Implemented new policies and procedures.  Created training materials and program. Created Knowledge documents for day to day troubleshooting.  Ensured daily department SLA’s have been met. Tier 2/ Tier 3 support.
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  • Officemax
    Service Desk Analyst
    Officemax Jan 2014 - May 2015
    Itasca
     Track and Route Tier 1, Tier 2 issues using remedy ticket system. Repair and management of corporate and non-corporate printers and fax machines.  Monitoring and management of Outlook Exchange email Server. Blackberry, IPhone, and android device troubleshooting and software installation. Onsite Desktop/Printer support.
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  • Catamaran
    It Specialist
    Catamaran Nov 2013 - Jan 2014
    Schamburg , Il
    - Track and route problems and requests and document resolutions, in Pulse- Create and trouble shoot user accounts via IBM AS/400 - Managed and maintained Active Directory accounts - Accurately prioritize, categorize and log calls in Service Now - Troubleshoot connectivity issues in Cisco VPN
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  • Walgreens
    Service Desk Coordinator
    Walgreens 2012 - 2013
    United States
    Maintained connectivity with remote sites via IBM AS400 systemUse of advance troubleshooting to resolve problems in house Communicate via phone to store personal on use of software and hardware. Server administrator Maintained accurate documentation of all issues and solutionsAnalyzes and identifies hardware, software, procedural and/or communication problems
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  • Us Navy
    Engineer
    Us Navy Aug 2004 - Aug 2008
    Texas
    • Supervised 30 service members on engine preservation daily. • Maintained ships diesel engines daily.• Responsible for maintaining, distributing, and purchasing ships fuel .• Maintained store inventory of $5,000.00+ daily.• Trained 80+ service members in firefighting techniques.• Troubleshoot ships air conditioning system
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Jesse Wilder Skills

Troubleshooting Hardware Analysis Customer Service Customer Satisfaction Inventory Management Retail Inventory Control Windows 7 Computer Hardware Data Entry Time Management Microsoft Office Telephone Skills Cashiering

Jesse Wilder Education Details

Frequently Asked Questions about Jesse Wilder

What company does Jesse Wilder work for?

Jesse Wilder works for Reyes Holdings

What is Jesse Wilder's role at the current company?

Jesse Wilder's current role is IT Professional.

What is Jesse Wilder's email address?

Jesse Wilder's email address is je****@****nrx.com

What schools did Jesse Wilder attend?

Jesse Wilder attended University Of Phoenix-Austin Campus, Itt Technical Institute-Saint Rose.

What skills is Jesse Wilder known for?

Jesse Wilder has skills like Troubleshooting, Hardware, Analysis, Customer Service, Customer Satisfaction, Inventory Management, Retail, Inventory Control, Windows 7, Computer Hardware, Data Entry, Time Management.

Who are Jesse Wilder's colleagues?

Jesse Wilder's colleagues are Lori Carter, Evelyn Estevez, Munim A., Tyler Florence, Cfm, Wes Nicks, Cliffton Grober, Cesar Hoyos.

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