Business Analyst/Html Developer
Current- Oversaw technical issues and troubleshooting requests to resolve system and application issues.Created transactional email templates for order placement, billing notifications, account notifications, marketing, etc.- Utilized code-only approach to create email designs to maintain responsiveness across all commonly used email clients and devices.- Coordinated multiple teams to enable smooth release cycles.- Gathered and analyzed business requirements to translate to technical requirements/specifications.- Lead efforts to, and directly participated in, efforts to create, update, and optimize process documentation.- Took on a SME role for the creation of responsive design.- Assisted UX Design teams to enable a better understanding of moving projects from concept to completion.- FreeMarker, Handlebars.js, HTML/CSS, Atlassian
