Jesse Gutierrez Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

* 2023 ELT awarded “GSD” for performance.Principal Financial Crime Contract Renewal Manager for Abrigo.

Austin, Tx, Us

* 2022 Awarded the Financial Crime Badass Award for Product Collaboration and Innovation

Austin, Tx, Us

* 2021 CSM of the Year Award* Q2 2021: Nominated and awarded Abrigo's Powerhouse Penguin for "Speed to Results" during Q2 Review All Hands Meeting for, "Making a difference in the lives of his team members and customers, having an upbeat attitude, owning the results to responses, and displaying core values daily".* Q2 2021: Nominated and awarded Abrigo's Sales Organization "Heart and Soul" award for exemplifying core values, kindness, and bringing positivity to all interactions.* Q1 2021 : Nominated and awarded Abrigo's Sales Organization "Macaroni Award" for exemplifying core values and adding value and excitement to all interactions.

Georgetown, Texas, Us

Brandcave is a creative agency with special capabilities in creative services for B2B technology companies. Since 2014, it has been our mission to make the web a friendlier place by creating meaningful user experiences that drive sales. For more information on Brandcave, visit: https://brandcave.co

Austin, Texas, Us

*2018 Awarded CSM MVP-Liase for a select portfolio of national and enterprise organizations-Ensure excellent customers service and support across our organization-Provide a measurable ROI through business insights, industry trends, and highlighting areas of opportunity -Oversee funded development and change management projects-Generate qualified sales opportunities when possible and the customer has need-Bolster high customer engagement and satisfaction by high-touch standing meetings-Identify risk and collaborate to minimize churn-Initiate and execute contract renewals

Austin, Texas, Us

* 2017 Account Executive Top Attainment* 2017 Account Executive Teammate of the Year* 2016 President's Club* 2016 Account Executive Teammate of the Year* Miller Heiman Certified: Sales Methodology & Strategic Selling-Serving 10-100 unit restaurant organizations-Independently prospected and won new customers-Executed land and expand sales campaigns across multiple regions-I served as a technical resource with existing customers to ensure ROI and upsold when our solutions met their business needsMy sales approach is rooted in direct, honest, and sincere partnership where sales is a natural outcome of a mutually beneficial relationship.

Austin, Texas, Us

-Serving 1-5 unit restaurant companies-Provided technical insight to restaurants with business needs -Prospected and consulted with new prospects and upsold to existing customers-Executed marketing campaigns and networked to create a pipeline of opportunities and referrals

Austin, Texas, Us

98% Average Customer Satisfaction Rating for nearly 4 years-Crafted integration, deployment, and rollout schedules for local to enterprise customers-Hosted web-training with follow-up and technical support of the purchased solutions-Provided project reporting to show progress and areas of opportunity

Atlanta, Georgia, Us

As the QC Trainer I created training modules and delivered PowerPoint presentations for FAS employees as well as offsite at our Vendor Seminars to explain corporate Quality expectations, address trending issues, as well as answering questions that our vendors had of our department.As a Quality Control Adjustor I process work orders generated by our Operations team of labor performed by our Vendors in FAS’s proprietary data base, using Microsoft Excel daily to track productivity, verifying vendor invoice pricing with agreed upon payment, examining vendors’ photos to judge the quality of work provided and approve, adjust payment, or decline payment based upon the work done.

Stamford, Ct, Us

Provide expeditious and accurate phone support to TWC customers in need of hardware, software, data and bandwidth troubleshooting in a call center environment. Examine and diagnose system issues, and schedule onsite repairs when and if needed. Escalating system wide issues as needed, and provided support for all Time Warner products including Road Runner DHCP high speed Internet, Digital Cable, and VOIP.

Us

In Louisville, Ky and Round Rock, TX I functioned as a server providing a great customer experience by directly interfacing with guests, placing orders, cooking, preparing, training new employees, and generally ensuring customer satisfaction during their time at Logan's.

Cupertino, California, Us

As the last point of contact for Apple Computers customers my position entailed addressing and resolving advanced technical issues, resolving customer dissatisfaction, providing appeasement for negative customer experiences, and approving and scheduling system replacements procedurally. This position also included training, coaching, and giving consultation to Tier 1 agents to assist them in their work.

Interdisciplinary Studies, Theology/Theological Studies

Diploma With Honors*