Jesse Marshall
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Jesse Marshall Email & Phone Number

Senior Ombudsman at Australian Financial Complaints Authority at Australian Financial Complaints Authority
Location: Greater Melbourne Area, Australia, Australia 10 work roles 4 schools
1 work email found @kwm.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Senior Ombudsman at Australian Financial Complaints Authority
Location
Greater Melbourne Area, Australia, Australia
Company size

Who is Jesse Marshall? Overview

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Quick answer

Jesse Marshall is listed as Senior Ombudsman at Australian Financial Complaints Authority at Australian Financial Complaints Authority, a company with 507 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at kwm.com and a matched LinkedIn profile for Jesse Marshall.

Jesse Marshall previously worked as Senior Ombudsman at Australian Financial Complaints Authority and Ombudsman at Australian Financial Complaints Authority. Jesse Marshall holds Graduate Diploma Of Legal Practice, Law from College Of Law.

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{first}@kwm.com
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Profile bio

About Jesse Marshall

Lawyer, policy adviser, decision maker. I have experience in the public, private and not-for-profit sectors at a national and state level.I am currently an ombudsman (banking and finance) at the Australian Financial Complaints Authority, where I make final decisions on disputes between Australian financial firms and consumers. I have a passion for fairness and justice and a commitment to rigour, excellence and empathy in my work. My skills and previous experience include: banking, finance, financial services and consumer law; policy and political advice in financial services, energy and resources; telecommunications regulation; advocacy and campaigns.

Listed skills include Policy, Public Speaking, Research, Policy Analysis, and 18 others.

Current workplace

Jesse Marshall's current company

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Australian Financial Complaints Authority
Australian Financial Complaints Authority
Senior Ombudsman at Australian Financial Complaints Authority
melbourne, victoria, australia
Website
Employees
507
AeroLeads page
10 roles

Jesse Marshall work experience

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Senior Ombudsman

Current

Melbourne, Victoria, Australia

Senior ombudsman in the Banking and Finance decision maker team at the Australian Financial Complaints Authority.I make decisions about complaints between consumers and financial firms and provide technical and operational leadership support to the Lead Ombudsman - Banking and Finance.

Feb 2024 - Present

Ombudsman

Melbourne, Victoria, Australia

Ombudsman in the Banking and Finance area at the Australian Financial Complaints Authority. My role involves making final decisions in complaints brought by consumers against financial firms.Complaint areas include credit and lending (home loans, investment loans, credit cards, personal loans, car loans), scams and unauthorised transactions, intermediaries.

Mar 2021 - Feb 2024

Senior Adviser To The Lead Ombudsman - Banking And Finance

Melbourne

Providing strategic and legal advice to the Lead Ombudsman - Banking and Finance.

Mar 2020 - Mar 2021

Policy Adviser

Office Of Clare O'Neil Mp, Shadow Minister For Financial Services, Shadow Minister For Justice

Melbourne, Australia

I provide policy advice to Clare O'Neil MP in the Financial Services and Justice portfolios.

Aug 2018 - Jul 2019

Solicitor

Melbourne, Australia

Solicitor in the legal practice at Consumer Action Law Centre. The practice offers free legal advice to consumers in Victoria, specialising in consumer law, consumer credit and financial services. Duties of solicitors include carriage of files, preparation of legal advice and advocacy for clients navigating dispute resolution processes.

Jan 2017 - Aug 2018

Solicitor (Banking And Finance)

Melbourne, Australia

King & Wood Mallesons, Melbourne Law graduate (February-October 2015)Solicitor (October 2015-October 2016)Graduate Rotations: Banking and Finance - Partner: Ian SolomonConstruction and project finance, debt restructuring and refinancing, acquisition finance.Telecommunications, Media, Entertainment and Technology - Partner: Renae LatteyRegulatory analysis.

Feb 2015 - Oct 2016

Research Officer

Office Of Lily D'Ambrosio Mp, Member For Mill Park

Mill Park

Lily D'Ambriosio was the Shadow Minister for Energy, Consumer Affairs, Cost of Living and the Suburbs in the Victorian Parliament from 2010-2013, and Shadow Minister for Energy and Resources, Cost of Living and the Suburbs from 2013-2014.My position involved research and advice across these policy areas.

Apr 2012 - Dec 2014

National President

National Union Of Students

Trades Hall, Lygon Street, Carlton

The National Union of Students (NUS) is the peak representative body for post-secondary students in Australia. NUS engages in grassroots campaigns and high-level policy advocacy to create change across a wide range of issues affecting the lives of students. Key priorities for the organisation include university funding, student income support, curriculum.

Jan 2011 - Dec 2011

President

La Trobe University Guild

La Trobe University, Bundoora.

During my term as President, I was involved in the establishment of a new student organisation at La Trobe University. I developed a proposal and conducted negotiations with other student leaders to secure a funding increase of over $1m p/a from the university. I was a member of the first board of the new La Trobe Student Union during the transitional.

Apr 2009 - Dec 2010
Team & coworkers

Colleagues at Australian Financial Complaints Authority

Other employees you can reach at afca.org.au. View company contacts for 507 employees →

4 education records

Jesse Marshall education

Bachelor Of Laws (Hons) And Bachelor Of International Relations

Activities and Societies: La Trobe University Guild President (2009-2010), La Trobe Student Representative Council Education Officer.

University Of Melbourne Extension Program For Year 12 Students, Literature

Completed two first-year Literature subjects at the University of Melbourne whilst completing Year 12 studies.

Secondary Education And Vce

Brunswick Secondary College

VCE Subjects: English, English Literature, History: Revolutions, Drama, Theatre Studies, National Politics, Music Solo Performance.

FAQ

Frequently asked questions about Jesse Marshall

Quick answers generated from the profile data available on this page.

What company does Jesse Marshall work for?

Jesse Marshall works for Australian Financial Complaints Authority.

What is Jesse Marshall's role at Australian Financial Complaints Authority?

Jesse Marshall is listed as Senior Ombudsman at Australian Financial Complaints Authority at Australian Financial Complaints Authority.

What is Jesse Marshall's email address?

AeroLeads has found 1 work email signal at @kwm.com for Jesse Marshall at Australian Financial Complaints Authority.

Where is Jesse Marshall based?

Jesse Marshall is based in Greater Melbourne Area, Australia, Australia while working with Australian Financial Complaints Authority.

What companies has Jesse Marshall worked for?

Jesse Marshall has worked for Australian Financial Complaints Authority, Office Of Clare O'Neil Mp, Shadow Minister For Financial Services, Shadow Minister For Justice, Consumer Action Law Centre, King & Wood Mallesons, and Office Of Lily D'Ambrosio Mp, Member For Mill Park.

Who are Jesse Marshall's colleagues at Australian Financial Complaints Authority?

Jesse Marshall's colleagues at Australian Financial Complaints Authority include Mollie M., Graham Edhouse, Persephanie Leleni, Emma Turner, and Simon Dooley.

How can I contact Jesse Marshall?

You can use AeroLeads to view verified contact signals for Jesse Marshall at Australian Financial Complaints Authority, including work email, phone, and LinkedIn data when available.

What schools did Jesse Marshall attend?

Jesse Marshall holds Graduate Diploma Of Legal Practice, Law from College Of Law.

What skills is Jesse Marshall known for?

Jesse Marshall is listed with skills including Policy, Public Speaking, Research, Policy Analysis, Leadership, Teamwork, Social Media, and Higher Education.

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