Jesse Marshall Email & Phone Number

Melbourne, Victoria, Australia

Senior ombudsman in the Banking and Finance decision maker team at the Australian Financial Complaints Authority.I make decisions about complaints between consumers and financial firms and provide technical and operational leadership support to the Lead Ombudsman - Banking and Finance.

Melbourne, Victoria, Australia

Ombudsman in the Banking and Finance area at the Australian Financial Complaints Authority. My role involves making final decisions in complaints brought by consumers against financial firms.Complaint areas include credit and lending (home loans, investment loans, credit cards, personal loans, car loans), scams and unauthorised transactions, intermediaries and brokers, debt agreements and financial hardship, industry codes, financial services laws and consumer contracts.

Melbourne

Providing strategic and legal advice to the Lead Ombudsman - Banking and Finance.

Melbourne, Australia

Melbourne, Australia

I provide policy advice to Clare O'Neil MP in the Financial Services and Justice portfolios.

Melbourne, Australia

Solicitor in the legal practice at Consumer Action Law Centre. The practice offers free legal advice to consumers in Victoria, specialising in consumer law, consumer credit and financial services. Duties of solicitors include carriage of files, preparation of legal advice and advocacy for clients navigating dispute resolution processes.

Melbourne, Australia

King & Wood Mallesons, Melbourne Law graduate (February-October 2015)Solicitor (October 2015-October 2016)Graduate Rotations: Banking and Finance - Partner: Ian SolomonConstruction and project finance, debt restructuring and refinancing, acquisition finance.Telecommunications, Media, Entertainment and Technology - Partner: Renae LatteyRegulatory analysis, telecommunications projects, advice on regulatory approvals, bidding and tender processes, government relations. Taxation - Partners: Michael Clough and Darren McClaffertyGeneral taxation advice, taxation litigation, stamp duty, income tax, registration of charities and not-for-profits, withholding tax and fringe benefits tax.Pro Bono/Community Work:- Refugee Legal Service (Appearance work, requests for review of infringement notices and applications for revocation of enforcement warrants)- Lawyers in Schools (Legal education of year 10 students at disadvantaged schools)- NCYLC Cyber Project (Legal advice for children and young people)- Human Rights Law Group (Written advice, preparing affidavits, preparing pleadings and statements of claim, written briefs for counsel)- Homeless Law (Client interviews, strategic advocacy)

Mill Park

Lily D'Ambriosio was the Shadow Minister for Energy, Consumer Affairs, Cost of Living and the Suburbs in the Victorian Parliament from 2010-2013, and Shadow Minister for Energy and Resources, Cost of Living and the Suburbs from 2013-2014.My position involved research and advice across these policy areas.

Trades Hall, Lygon Street, Carlton

The National Union of Students (NUS) is the peak representative body for post-secondary students in Australia. NUS engages in grassroots campaigns and high-level policy advocacy to create change across a wide range of issues affecting the lives of students. Key priorities for the organisation include university funding, student income support, curriculum development, quality assurance, student fees and international student rights. The NUS National President's role encompasses duties such as:Chief public spokesperson Media relationsCampaigns direction and coordinationLobbying of universities and governmentStaff managementMember liaisonAs National President, I had a strong focus on engagement with other groups in the Higher Education sector, presenting and speaking at the Universities Australia and National Tertiary Education Union national conferences. I also spoke at a number of conferences on issues such as student housing and income support, and ensured that NUS had a strong presence in the media.During my term of office, the organisation turned around its financial position to post a significant surplus. Our communications and engagement strategy with member organisations saw an increase in subscription revenue, and our campaigns and lobbying efforts were successful in influencing federal government policy.Following our campaign, "Students' Money to Students", the Federal Government announced changes to the Student Services and Amenities Fee guidelines. The amendments to the guidelines secured by NUS required universities to publish expenditure priorities for SSAF revenue and consult with student representatives and student organisations. These changes enable students to scrutinise how their fees are spent.NUS was able to influence a range of debates, including HECS fees, degree structures, Youth Allowance and student income support, funding for universities, quality of teaching at Australian universities and treatment of international students.

La Trobe University, Bundoora.

During my term as President, I was involved in the establishment of a new student organisation at La Trobe University. I developed a proposal and conducted negotiations with other student leaders to secure a funding increase of over $1m p/a from the university. I was a member of the first board of the new La Trobe Student Union during the transitional period, and was heavily involved in writing the constitution and undertaking other tasks to see the organisation successfully registered and established. I also secured funding to build a new student lounge and to renovate and upgrade the offices for the new Student Union ($750,000).

Graduate Diploma Of Legal Practice, Law

Bachelor Of Laws (Hons) And Bachelor Of International Relations

Activities and Societies: La Trobe University Guild President (2009-2010), La Trobe Student Representative Council Education Officer.

University Of Melbourne Extension Program For Year 12 Students, Literature

Completed two first-year Literature subjects at the University of Melbourne whilst completing Year 12 studies.

Secondary Education And Vce

VCE Subjects: English, English Literature, History: Revolutions, Drama, Theatre Studies, National Politics, Music Solo Performance.