Lawyer, policy adviser, decision maker. I have experience in the public, private and not-for-profit sectors at a national and state level.I am currently an ombudsman (banking and finance) at the Australian Financial Complaints Authority, where I make final decisions on disputes between Australian financial firms and consumers. I have a passion for fairness and justice and a commitment to rigour, excellence and empathy in my work. My skills and previous experience include: banking, finance, financial services and consumer law; policy and political advice in financial services, energy and resources; telecommunications regulation; advocacy and campaigns.
Listed skills include Policy, Public Speaking, Research, Policy Analysis, and 18 others.