Jesse Miller Email & Phone Number

Support project and account management teams in navigating key milestones within high-volume project workflows, ensuring timely progress and adherence to schedules.Monitor and track project task activities, collaborating with internal support teams and vendors to guarantee completion according to established timelines.Manage social media content delivery projects for major healthcare brands, ensuring alignment with client objectives and regulatory requirements.Coordinate with internal teams to document, package, process, and deliver content initiatives, maintaining project timelines and quality standards.Facilitate regulatory processing procedures, collaborating with teams to prepare and review content for publishing on major social media platforms.Collaborate with analytics and social teams to produce timely insights and analytics reports for clients, enhancing project outcomes and client satisfaction.Build and maintain strong professional relationships across teams, fostering a collaborative environment that supports win/win solutions and continuous improvement.

•Played a key role on the Operations/Project Management team coordinating conferences, special events, and other convenings, including the SEL Exchange, an annual conference welcoming 2000 attendees•Utilized Asana to build project work plans that aligned with timelines for both internal team and external stakeholders•Project managed several (often concurrent) monthly webinar series that reached an average of 1,200 participants per webinar•Developed and managing more efficient virtual event intake and management processes to increase registration•Collected and analyzing feedback to identify themes, future event topics, opportunities to increase participant engagement, and ways to improve planning•Generated event and project planning documentation (GANTT charts, project timelines, run of shows, production schedules, speaker rosters, resource documentation)•Coordinated planning team meetings based on project timelines, updates, and stakeholder needs

•Oversaw large statewide events by creating and reviewing plans, timelines, and progress reports to share with leadership and key stakeholders•Developed and maintained conference platforms including CVENT, Mobilize, and Zoom•Coordinated meeting and conference logistics, including lodging, catering, technology, and exhibits•Administered hotel contracts and monitored event scheduling with venues to ensure potential problems did not occur•Expanded sponsorship for events by developing an outreach plan with the communications and professional development team

Indianapolis, Indiana

• Analyzed project performance and event turnout, tracking deliverables and timelines and providing status reports for management• Organized logistics and managed registration for events, including complex virtual meetings with up to 500 attendees and in-person events such as the 2019 RedForEd rally that garnered 20,000 attendees• Implemented a software management platform to organize and streamline the award and scholarship process resulting in a 40% increase in submitted applications• Advanced inclusion and equality initiatives within the organization, including a pronoun implementation plan

Indianapolis, Indiana Area

• Managed 5-7 special projects assigned by leadership including proposal research and document creation• Supported business development team by tracking up to $6 million in potential business and monitoring project lifecycles in Salesforce• Handled 10-15 RFP’s each week and assisted teams with project budgets and proposals • Assisted operations team with labor allocation, purchase orders, invoicing, and healthcare budgets

Indianapolis, Indiana Area

• Supervised a staff of 4 project specialists monitoring workloads and progress to ensure results• Increased our Facebook followers by 120% by formulating an outreach campaign focusing on disability issues• Administered office’s website and Mayor’s Advisory Council on Disability’s marketing materials

Indianapolis, Indiana Area

• Managed Director of Public Works and Chief of staff’s calendars and schedules• Controlled department outlook calendars and maintained contacts and distribution lists for the department

Indianapolis, Indiana Area

Served as committee member for a diverse group of players by attending weekly board meeting, crafting member e-mail updates, and moderating organization’s Facebook page, Twitter account, and Instagram, growing our Facebook likes over 550% and Twitter followers 300%Wrote and published articles and blogs for local media, including USTA Midwest Section and Indy Monthly magazine, to promote the organization and highlight IndyTennis’s mission, goals, and events Co-Directed and planned the Indianapolis Tennis Classic, an international GLTA masters tournament, held every fall with 100 or more participants Tracked fundraising through Raisor’s Edge and worked with committee members on outreach and fundraising tactics

Indianapolis, In

• Achieved a monthly sales goal of $10,000+ by selling advertising to service providers and tracking estimates, advertising materials, and contracts in Salesforce

• Recruited Bachelor’s Degree students through phone and e-mail outreach consistently achieving a goal of 11 new enrolled students every 8 weeks