Jesse Quintero Email & Phone Number

Bellevue, Wa, Us

United States

● Spearhead complex Acumatica implementations, encompassing financial modules, sales orders, and accounts payable/receivable processes, while integrating advanced financial analysis to enhance project execution.● Conduct targeted training sessions for 50+ manufacturing clients, showcasing adaptability and in-depth expertise to establish myself as the primary resource for Acumatica software functionality.● Create detailed User Acceptance Testing (UAT) guides and Job Aid Training manuals, delivering precise instructions for seamless Acumatica setup and accurate transaction processing, driving a 20% improvement in operational efficiency and ensuring high client satisfaction.● Oversee end-to-end implementation projects, applying extensive distribution knowledge and manufacturing experience to deliver tailored solutions that align with client objectives and industry standards.● Partner with 10 cross-functional teams to assess client needs, design customized Acumatica solutions, and deliver outstanding implementation and training services, significantly boosting client success and overall satisfaction.

Greater Seattle Area

● Oversaw the successful management of 15 complex construction projects, rigorously controlling budgets and timelines while optimizing resource distribution, workforce coordination, and execution strategies.● Directed the end-to-end planning, design, and execution of 20 large-scale residential and commercial projects, consistently delivering outcomes that exceeded client expectations.● Forged strong collaboration with architects, engineers, and clients to define project goals, resulting in streamlined plans that aligned seamlessly with organizational objectives.● Supervised diverse construction teams, including subcontractors and tradespeople, ensuring adherence to the highest standards of safety, quality, and compliance with industry regulations.● Deployed advanced project management techniques and software tools to enhance team collaboration, decision-making, and overall project efficiency, resulting in a 25% reduction in project delivery time.● Introduced cost-effective strategies by identifying innovative solutions, leading to optimized project budgets and resource utilization without compromising quality or deadlines.● Streamlined coordination with subcontractors and vendors, expertly managing procurement, scheduling, and logistics, leading to a 30% improvement in on-time delivery and swift resolution of challenges.● Performed regular site inspections and quality assessments, proactively addressing potential issues and implementing corrective measures to ensure project success.● Secured favorable contract terms through skilled negotiation and maintained strong relationships with 100+ key stakeholders, contributing to the long-term success of projects.● Maintained meticulous project documentation, including schedules, budgets, reports, and change orders, ensuring full transparency and accountability throughout the project lifecycle.

● Directed the full-cycle implementation of Contract Management solutions for a diverse portfolio of 10+ businesses across multiple regions at Cloud Moyo.● Ensured consistent customer satisfaction and robust ROI by maintaining regular engagement through weekly calls.● Facilitated in-depth business review meetings with customers and senior management to align on goals and strategies.● Allocated resources strategically, established realistic timelines, and closely monitored project milestones, resulting in a 20% increase in successful on-time project completion.● Anticipated potential project risks and compliance challenges, implementing proactive measures to mitigate issues.● Partnered with 50+ clients to thoroughly understand their requirements, authored detailed Statements of Work, and prepared accurate quotes.● Devised procedures for SOC staff (Tier 2 & Tier 3) and collaborated with customers to analyze, monitor, and secure endpoints connected to SaaS, databases, and networks.

Bellevue, Washington, United States

● Collaborated with internal and external Acumatica partners to streamline business processes, improving operational efficiencies by 25% and identifying key issues for resolution.● Diagnosed and resolved issues by conducting comprehensive analyses and developing strategic solutions and alternative options.● Supported Acumatica’s ERP software by executing and monitoring performance tests on both new and existing systems, focusing on error correction, improvement identification, and thorough debugging.● Investigated and effectively resolved technical issues through various channels, including phone, email, GTM, and web, ensuring 100% adherence to established standards.

United States

● Oversaw ERP implementation projects, including setup, configuration, and end-user training, providing ongoing support for the Acumatica ERP system.● Crafted a Strategic Roadmap and spearheaded project planning in partnership with clients, resulting in a 30% increase in alignment with business objectives and a 20% improvement in project outcomes.● Customized application instances to fulfill specific business and regional requirements, enhancing system relevance and functionality.● Guided 100+ clients through all facets of ERP system management, delivering comprehensive training and support.● Partnered with developers to troubleshoot issues and define requirements for application modifications and enhancements.● Engineered customer-centric processes using Acumatica tools, such as Dashboards, Pivot Tables, Generic Inquiries, and Business Events, while configuring and customizing ERP modules to meet client specifications.● Conducted fit-gap analyses in collaboration with customers to assess their business needs and identify necessary adjustments.● Established internal processes and a knowledge base for the ERP department on Acumatica, including detailed pre and post-implementation documentation, reducing onboarding time by 40% and improving departmental efficiency.● Maintained and updated customer documentation for system changes using Asana, ensuring accuracy and accessibility.● Cultivated strategic client relationships throughout and beyond the implementation phase, enhancing client satisfaction and engagement.

Paso Robles, Ca

● Directed 50+ clients through the implementation of IQMS ERP tailored for the manufacturing sector, ensuring seamless integration and application.● Delivered hands-on training and instructional guidance for ERP modules, enhancing user proficiency and operational efficiency.● Supported clients during application testing and rollout, ensuring a smooth transition and effective system deployment.● Conducted comprehensive business analyses of current Supply Chain and Accounting processes, recommending targeted ERP system improvements that led to a 25% increase in operational efficiency and process optimization.● Created new reports and implemented customizations in standard reports using Crystal Reports and XL Spreadsheet Server, enhancing reporting capabilities and data insights.

Woodenville Washington

● Managed all aspects of a multi-office network infrastructure, including 145 Windows 7 and Windows 8 PCs, laptops, and VMs, from network cabling to VPN routing and remote user support, coordinating PC upgrades with the company president.● Administered IQMS ERP software, ensuring efficient system operation and user support.● Developed comprehensive documentation for Service Level Agreements (SLAs) and in-house processes, enhancing operational clarity and efficiency.● Led the Service Desk team across 20+ locations, overseeing daily operations and support activities.● Directed desktop support for remote offices, resolving technical issues and maintaining system performance.● Reset passwords, terminals, printers, and network functions, ensuring seamless user access and system reliability.● Resolved application-related issues in Microsoft Windows environments, providing expert support and troubleshooting.● Supported the System Engineer team with escalated issues, ensuring timely resolution and effective problem-solving.● Assisted 1,000+ mobile users with setup, optimization, and troubleshooting for iOS, Blackberry, and Android devices, improving user experience and device performance.● Utilized a range of technical tools, including TCP/IP, VMWare, Active Directory, Office 365 Admin, RDP, Exchange Server, SharePoint Admin, PowerShell, VPN, and PBX Administration, to support various IT functions.● Installed and configured Microsoft SharePoint Server 2014 for an eLearning site, including ongoing monitoring and troubleshooting, which improved site uptime by 30% and ensured optimal functionality.