• Launched startup for materials used for Spray foam insulation.• Implemented digital transformation for all business needs including website, social media, e-mail, and telecom.• Established business strategies for supplies, sales and distribution of offered products.

• Using cost-benefit analyses in order to develop cost-efficient systems for specific projects.• Examining the processes and systems within the organization.• Performing quality control procedures to make sure that all systems are operational and efficient.• Developing system control features that set and maintain quality standards for the organization.• Interacting and working with a wide range of people, like management, vendors, clients and IT staff.

• Provide technical assistance with computer hardware and software at remote sites; Resolve issues for clients at remote locations. • Function as primary point of contact at testing and immunization sights to provide solutions to wireless networking issues. • Troubleshoot Wi-Fi issues and connectivity issues. • Track customer issues and resolutions, and other various duties.

• Merged my personal computer repair business with a classmate to launch a startup so we could offer Business - to - business and residential IT solutions.• Provide in depth analysis of the business needs, propose Internal support, help desk, system upgrades, system administration, and troubleshooting solutions tailored to their business needs.• As a startup we had a great deal of success with end user equipment troubleshooting and repair on the residential side which was 80% of the gross income.

• Responsible for ongoing development and management of the servers and network administration using system administration skills to ensure internal support and system security.• Oversaw department budget, assets and planning by keeping accurate documentation including resource time tracking and network design documents to ensure up-to-date network systems.• Provided daily support of individual computers utilizing effective communication and help desk skills to assist in employee productivity.• Led special projects while ensuring they met strategic business requirements and were completed on time and within budget constraints to keep company costs within range.

Provide customers with viable solutions for any computer related issue.Technology consulting for future needs.

• Responsible for reviewing and updating website content for multiple clients via WordPress, c-panel, and other SEO tools.• Collaborated with other departments to implement security measures to websites, such as firewalls or message encryption.• Provide daily support of individual backups for all the sites we serviced.

Mr. G&G Services, LLC. is a company that can cater to your Insulation needs on all your current and future commercial and residential projects.

I help patients obtain affordable health insurance through healthcare.gov. I am a certified applications counselor

Break/fix technician

Admissions representative for lobby inpatient and outpatient registration.Greet patients and acquire demographic and insurance information.Complete registration of patients to be registered in queue, acquire signatures for consent forms.

Customer service inquiries answered in a professional and timely manner.Maintaining quality scores and metrics up to par.Click-to-chat operator - Web assistance for Sales (Industry pilot)Tier 3 web support assisisting users with password resets and other connection and web related diagnostics.

Provide eligible customers a vehicle equivalent to the model they own and have brought in for repairs.Ensure thas said vehicle that was loaned and returned by the customer upon reciept had no major damages an that were returned in the same condition prior to loan.

Responsible for flagging technician hours for each repair order completed weather it was customer pay, Internal or warranty.Manage warranty repair claims and their stauses of pending payment. Keep track of all warranty claims directly with BMW N.A, to ensure payment of said repair.