Jesse Kerns Email & Phone Number

Kearney, Missouri, United States

Provide technical expertise to internal branch staff at 130 LaborMaxlocations nationwide. Work in a ticketing system to troubleshoot a varietyof IT-related issues including: equipment malfunctions, password resets,removing unwanted documents, and knowledge transfers of internalsoftware. Work independently to repair broken computers that are shippedto corporate from branches, as well as upgrade systems with new harddrives and memory, and set up new computers to ship to branches.

Kansas City, Missouri, United States

Worked diligently with customers to ensure an excellent experience washad by all customers in their car rental experience. This included providing asmooth check-out and check-in process; greeting and answering anyquestions a customer may have had regarding their rental; anddocumenting any damage. I also assisted with documenting inventory onthe rental lot.

Mission, Kansas, United States

Worked to ensure all appraisal vendor information is up-to-date andcorrectly logged. Answered vendor emails and phone calls to promptlyassist with any Appraiser requests and needs. Formerly I assisted withcalling and arranging meetings between notaries and buyers to refinancetheir homes and accurately answering questions that would arise at thesigning table.

Kansas City, Missouri, United States

Tier 2 Solution Analyst. Supplied clients with troubleshooting assistance with theirpractice management solution including: patient registration,scheduling, billing; generating, submitting, and correcting insuranceclaims. Worked to resolve phone and web tickets in a timely manner.Worked with Citrix Receiver and ASP to create and manage clientaccounts.

Liberty, Missouri, United States

Provided an exceptional client experience while referring beneficial newproducts and services. Received and verified consumer and commercialdeposits, payments, and collections, and issued receipts accurately andefficiently. Responsible for large sums of money and a balanced cash drawer.Protected all confidential client and bank information.

Joplin, Missouri, United States

Delivered a friendly and engaging checkout experience while completingefficient cash and credit transactions and recommending additional Targetservices. Used rapid problem solving skills to provide satisfactory answers toguest questions.

Kearney, Missouri, United States

Supervised and delegated tasks to groups of four to eight employees.Collaborated with building administrators and the custodial supervisor toaccomplish shared goals. Performed daily tasks to provide a safe and cleanenvironment for 550 students and staff while utilizing problem-solving skillsto resolve any unforeseen obstacles.

Bachelor Of Arts - Ba, Music Industry, 3.8

Activities and Societies: Chamber Choir, Jazz Ensemble, Basic lighting and sound for various student performances.This was half of a music.

Bachelor Of Arts - Ba, Music Industry, 3.8

Activities and Societies: Chamber Choir, Jazz Ensemble, Basic lighting and sound for various student performances.This was half of a music.

Bachelor Of Arts - Ba, Music Industry, 3.8

Activities and Societies: Chamber Choir, Jazz Ensemble, Basic lighting and sound for various student performances.This was half of a music.