Jess Kelly Email & Phone Number

• Assisted Chief of Quality Management in evaluating opportunities to implement Planetree model for patient-centered care at West Haven VA Medical Center.

• Analyzed health outcomes data to evaluate effectiveness of current quality measures for VA’s Home-Based Primary Care (HBPC) Program; researched quality indicators for non-VA home healthcare and palliative care programs to identify potential new measures for HBPC program.• Developed cost-savings algorithm for HBPC Program.• Investigated state-specific regulations impeding implementation of VA’s Medical Foster Home (MFH) program; presented findings and recommendations on national conference call with MFH Coordinators. • Assisted research team in design of study proposal to compare cost, health outcomes and safety between patients in VA Medical Foster Homes and VA Community Living Centers.• Conducted literature review on cost-effectiveness of hospice and palliative care; synthesized findings in report to the Director of Home & Community-Based Services.

• Coordinated biennial PHA International Conference (1,200 attendees, 20 exhibitors) for patients, caregivers and medical professionals.• Coordinated biennial PHA Resource Network Symposium (375 attendees) for allied healthcare professionals, and biannual Board of Trustees Meetings (40 attendees).• Produced event specifications for site selection, contract negotiations, exhibit management, speaker arrangements, and vendors.• Developed content for event promotional materials and websites, including registration brochures and conference program books.• Tracked $1.9 million dollar budget for PHA’s conferences; consistently came under budget for events. • Oversaw and supported 9 sub-committees responsible for developing conference content.• Collaborated interdepartmentally to plan content and logistics for pilot medical education program; specifically managed patient education component and organization of multi-location symposia (800 attendees).• Expanded Meeting Planning Department from one person to three people – directly supervised two associates.

• AmeriCorps*VISTA is a national service program designed to specifically fight poverty.• Provided support to service-learning faculty by researching best-practices in the pedagogy, establishing contacts at community partner sites, coordinating course logistics and conducting program evaluations.• Co-chaired the Civic Engagement Coordinating Committee comprised of faculty, staff and students; set meeting agenda and prepared minutes. • Organized campus events, including raising $25,000 for Hurricane Katrina victims and collecting 3,000 books to support literacy.• Developed and delivered leadership training to 6 student leaders to support civic engagement initiative. • Led 10 students on week-long Habitat for Humanity alternative spring break trip to Baltimore, MD.

Masters, Public Health

Recipient of The Henry J. Chauncey Jr. Inspiration Award for Integrity, Leadership and Community Service

B.A., International Studies, Anthropology