Jessic Christe Tan Email & Phone Number

Malaysia

•Provided exemplary technical support and assistance to clients using OpensoftHR,addressing inquiries, issues, and customization requests.•Acted as a liaison between clients and the development team, effectivelycommunicating client needs and ensuring timely issue resolution and softwareenhancements.•Conducted in-depth product training for clients, ensuring they maximize the use ofthe software's features and functionality.•Proactively monitored and maintained the software's performance, identifying andresolving issues promptly to minimize downtime.•Collaborated with the product development team to identify and prioritize softwareimprovements and feature requests based on client feedback.•Maintained accurate records of client interactions and reported regularly on supportmetrics, client satisfaction, and ongoing challenges.•Conducted comprehensive software testing, including User Acceptance Testing(UAT), to ensure that the SaaS product met quality standards and clientrequirements.•Assisted with onboarding & implementation of software withnew clients ontoOpensoftHR platform.

Malaysia

•Managed administrative tasks, including scheduling appointments, coordinatingproperty showings, and handling document preparation for real estate transactions.•Assisted in marketing and promotion efforts, including creating property listings,managing online listings, and coordinating with photographers and designers to createmarketing materials.•Handled client communications, responding to inquiries, providing updates onproperty status, and assisting with any concerns or requests.•Maintained accurate records of property listings, sales, and client information.•Assisted with open houses and property showings, ensuring properties were presentedprofessionally and potential buyers received detailed information.•Coordinated with other real estate professionals, including appraisers, inspectors, andtitle companies, to facilitate smooth transactions.•Conducted research on real estate market trends, property values, and competitiveproperties to assist in pricing and marketing strategies.

Malaysia

•Conducted pre-flight safety demonstrations and provided clear and concise safetyinstructions to passengers.•Monitored and ensured the proper use of safety equipment and compliance withsafety protocols throughout the flight.•Assisted passengers with seating arrangements, luggage stowage, and any specialrequirements, ensuring a comfortable journey.•Delivered exceptional customer service by attending to passengers' needs, includingserving meals and beverages, offering in-flight entertainment options, and respondingto inquiries.•Managed challenging in-flight situations with professionalism and ensured passengers'well-being during turbulent conditions or emergencies.•Successfully managed various in-flight emergencies, such as medical situations, unrulypassengers, or technical issues, by following standard operating procedures andworking collaboratively with the flight crew.•Maintained a thorough understanding of aviation regulations and ensured adherenceto safety guidelines, company policies, and international standards.•Collaborated effectively with fellow cabin crew members and the flight deck crew toensure a seamless and safe flight experience for passengers.•Completed recurrent training in emergency procedures, including evacuations,firefighting, and first aid, to ensure readiness to handle critical situations.

Malaysia

•Entered and maintained financial records, ensuring accuracy and compliance withcompany policies.•Processed accounts payable and receivable, managing payments to suppliers andcollecting payments from customers.•Conducted bank reconciliations and resolved discrepancies to maintain financialaccuracy.•Prepared monthly financial reports, including income statements and balance sheets.•Assisted with audits by providing necessary documentation and support.