- Direct liason with customers to provide client support, trainings and subject matter expertise for day-to-day operations, maintenance and support.- Follow through all issues/problems to closure, and complete the necessary documentation as requiredActively participate in meetings to gather users’ requirements, and feedback to improve application developments- Assist in day-to-day operations such as troubleshooting problems that arise from regular use or production support- Ensure all applications remain in good working order- Learn and take on implementation support of new application systems when they become operational

• Conducted of marketing call and source for new businesses• Conduct product display and presentation to corporate clients• Planning and execution on outlet marketing promotion • Manage on Facebook posting, customer service support & Facebook advertisement • Secure, participate and support in corporate staff bazaar• Outlet retail support upon requested

• WordPress website creation with unique content, slide, and SEO friendly plugin installation • Search Engine Optimise (SEO) with keyword research and image • Domain registration and hosting creation e.g Hostmonster and Hostgator • FB ads campaign creation and insight analysis

• Daily/ Weekly company cash flow planning for business operation (trade & non-trade) including update banks account• Follow up the progress of fund transfer • Local and overseas bank account management including Singapore, India, Indonesia, Hong Kong, and Philippine• Instruct and be a checker for all the transaction created by junior• Assist on new account opening and update • Perform bank and remittance reconciliation on monthly basis• Liaise with internal and external stakeholders to ensure smooth day to day treasury operation• Assist on FX rate booking for remittance and airtime, FX hedging• Assist in analysis trend for FX, remittance wallet usage, the profitability of each wallet

• Responsible for managing a portfolio of middle market clients including evaluation their loan applications, conducting credit reviews, marketing and cross-selling a wide range of banking products and services• Monitor overall facility utilisation and profitability of the assigned portfolio • Build rapport and develop meaningful networking to maintain account relationships with both existing and prospective customers as well as paymasters and suppliers• Identify customer’s needs and capture new financing and/or cross-selling opportunities; negotiate for best margins to optimise profitability • Work with internal colleagues to ensure smoothly of deliver proposition and manage risk • Manage customer’s debt/invoices (account receivable) via payment assignment from approved paymasters. (Contract assignment) • Prepare credit proposals which involve, amongst others, financial analysis, credit and trade checks as well as industry analysis• Conducted of marketing call and source for new businesses