Senior Application Support Consultant
Current- Direct liason with customers to provide client support, trainings and subject matter expertise for day-to-day operations, maintenance and support.- Follow through all issues/problems to closure, and complete the necessary documentation as requiredActively participate in meetings to gather users’ requirements, and feedback to improve application developments- Assist in day-to-day operations such as troubleshooting problems that arise from regular use or production support- Ensure all applications remain in good working order- Learn and take on implementation support of new application systems when they become operational