Jessica Bailey Email & Phone Number

Michigan

• Process various transactions for customers• Ensured proper identification procedures were followed to ensure protection of sensitive information• Answer customer inquiries regarding account status, balances and payoff requests• Followed mandated regulations to ensure compliance and proper recordkeeping • Perform basic account maintenance as requested by customers• Practice proper balancing procedures daily• Inform customers of available products based on consumer needs • Trained incoming employees on company policies and procedures• Research company databases in reference to specific transactions as needed

Addressed inquiries from telephone calls. Prepared and collected orders from customers while ensuring order accuracy and complete guest satisfaction.Addressed concerns from customers, employees, and management regarding timely delivery of orders.Aided in the resolution of customer relation issues.Responsible for nightly deposits; balanced till each night; collected payment from customers and ensured all cash sales were reported and turned over to management at the end of each shift.Followed food safety guidelines and standard operating procedures as outlined by management.Assisted with training new employees on company policies and helped ensure all employees followed company guidelines.

Master Of Business Administration - Mba

Bachelor'S Of Science, Photojournalism