Jessica Carter Email and Phone Number

Ms. Carter provides excellent support and works closely with NAWCAD and Marine Corps Systems Command (MCSC) client. She manages three $1.5+mil tasks, 10+ personnel daily, and a subcontractor. Ms. Carter is responsible for tracking funding, performing cost analysis, cost to completes, estimate at completions, and open communication with government client to ensure funding status remains in a work continuation status. Ms. Carter works with government client and subcontractors on technical project documentation development (Technical Manuals, Modification Instructions, Stock List-3s, Safety Assessment Reports, Developmental Test Plans, Developmental Test Procedures, Test Reports, Work Instructions, Technical Drawing package redlines). She facilitates and provides support to testing events (Developmental Tests, Physical Configuration Audits, Provisioning Conferences). She tracks risks for her projects, updates contract risk tracker, and works risks to final resolution. During integration efforts, Ms. Carter works closely with integrators to manage efforts and ensure any risks, failures, and schedule shifts are communicated effectively and mitigations are implemented as necessary. Ms. Carter cultivates a positive and supportive learning and working environment amongst her employees and coworkers and is frequently praised for her communication and leadership skills. She aids in the call for support from other administrative professionals to ensure tasking is completed on time and with accuracy. Ms. Carter participated in company certification and audits as requested and was integral in the recertification of CMMI Maturity Level 3 and AS9100 compliance.

Ms. Carter continued to perform previous administrative duties on an increased scale to multiple projects. She tracked and evaluated funding along with the editing of technical documentation and templates. She also assisted with other project documentation development, editing, reviewing, and submission to proper personnel. Ms. Carter provided support and conducted procurement activities to include ordering, tracking, and updating related database tools and material equipment lists. Ms. Carter was effective in her problem-solving abilities and was tasked with mentoring of new hires under the same Project Manager Ms. Carter provided support to.

Ms. Carter assists with the development and submission of Contract Deliverable Requirements Lists (CDRLs) items, editing documentation for grammar, clarity and compliance with applicable standards, attending meetings and recording minutes and action items, distributes/posts meeting minutes and after-action lists, as well as tracking action items to completion.

Ms. Carter created first-ever resident tracking spreadsheets itemizing rental information. She refined personal and communication skills through conducting tours, informing of interested parties of amenities, and clarifying requirements. She cultivated strong business relationships with clients and created positive work environment. She possessed attention to detail and ability to perform effective judgment and performed well with little to no supervision.

Ms. Cater displayed an air of courtesy, respect, and happiness towards every patron. She maintained composure during stressful situations and recommend items when a patron is unsure of a flavor or a choice. She had strong attention to detail and the ability to multitask. She worked proactively, ensuring optimized and timely service and strengthened customer relationships of all cultures and backgrounds. She had excellent communication and interpersonal skills—at all levels and was a quick learner.

Ms. Cater provided problem solving skills and analytical thinking enabling advancement to trainer within four months of employment. She trained and encouraged associates to become skilled in various positions/stations and was utilized by management to cover any station at will to maintain optimal customer flow. Managers relied on her ability as a trainer to assess a problem and resolve it. She supervised employees to ensure health and safety regulations were met and delegated tasks to employees. She located answers when questioned on proper procedure arises and handled customer complaints and rectify the problem without hassle. She multitasked on a daily basis and was a quick learner.