Jess Jackson, Mba, M.Ed (She/Her/They/Them) Email & Phone Number

St Paul, Minnesota, United States

Chelsea, Mi

• Designed the Cultivating Racial Equity in the Workplace (CREW) curriculum and served as lead author and researcher on 3 online learning modules aimed to support varying levels within organizations published and distributed on OpenSesame, Udemy, CyberU, MasteryTech, and for license of customizable versions.• Consulted with internal leadership team to guide recruitment efforts, team experience client experience, and other processes toward more equitable practices. • Developed conference… Show more • Designed the Cultivating Racial Equity in the Workplace (CREW) curriculum and served as lead author and researcher on 3 online learning modules aimed to support varying levels within organizations published and distributed on OpenSesame, Udemy, CyberU, MasteryTech, and for license of customizable versions.• Consulted with internal leadership team to guide recruitment efforts, team experience client experience, and other processes toward more equitable practices. • Developed conference presentations on Cultivating Racial Equity within learning design and delivered them at local, national, and international conferences. • Published articles and podcasts on Diversity, Equity, Inclusion and Belonging (DEIB) efforts within learning design.• Led DEIB consulting and design projects with large corporate clients such as the as the American Council on Exercise which has the potential to reach 80,000 exercise professionals. Show less

Detroit, Mi

• Created a cannabis-themed Airbnb/short-term rental that has incubated over 100 Black-owned, women-owned and queer-owned hospitality brands through our Copper Creative programming. • Hosted over 1000 guests in a historic Detroit neighborhood to expose Detroit tourism to an overlooked area of the city • Developed a real estate portfolio leveraging crowd funding support of the cannabis community via Cannabis for Black Lives

Detroit, Michigan, United States

• Directed external affairs and social equity initiatives at the largest vertically integrated & LEAN cannabis manufacturer in the State of Michigan. • Led a $1.1 mil reinvestment portfolio, effectively allocating resources for community impact. This portfolio was recognized by state regulators for Gold-Star program design.• Addressed reports of bias and exclusion, ensuring a fair and inclusive workplace environment.• Spearheaded philanthropic efforts, aligning the company with… Show more • Directed external affairs and social equity initiatives at the largest vertically integrated & LEAN cannabis manufacturer in the State of Michigan. • Led a $1.1 mil reinvestment portfolio, effectively allocating resources for community impact. This portfolio was recognized by state regulators for Gold-Star program design.• Addressed reports of bias and exclusion, ensuring a fair and inclusive workplace environment.• Spearheaded philanthropic efforts, aligning the company with meaningful community initiatives.• Oversaw a profit-reinvesting product line, successfully increasing profit margins through strategic initiatives. • Led the development and implementation of a diverse supplier program, establishing rigorous and fair standards of selection leading to over $800K in contracts. • Advocated to local municipalities for the cannabis industry, fostering positive relationships and contributing to industry growth and mutual community benefit. • Drafted, tracked and measured compliance to community benefit agreements submitted to local municipalities during licensing.• Managed retail community engagement initiatives for 9 retail locations across the state, and designed 3 employee resource groups, enhancing workplace diversity and inclusion.• Developed and implemented online learning programs for diversity and inclusion, promoting a culture of awareness and understanding. Show less

Detroit Metropolitan Area

• Provided branding, social media and community engagement services to clients within social justice, cannabis, wellness, and sustainability focused organizations. • Designed campaigns to increase visibility of marginalized bodies within marketing. Campaigns had reach of over 100K.• Designed intake, onboarding and iterative processes for client social media management which helped quadruple the number of clients and overall revenue in 1 year. • Manage a team of 4 freelance… Show more • Provided branding, social media and community engagement services to clients within social justice, cannabis, wellness, and sustainability focused organizations. • Designed campaigns to increase visibility of marginalized bodies within marketing. Campaigns had reach of over 100K.• Designed intake, onboarding and iterative processes for client social media management which helped quadruple the number of clients and overall revenue in 1 year. • Manage a team of 4 freelance creatives on video production and editing, copy writing, project management, and graphic design. • Collaborate with clients to design audience focused social media strategies that align with strategic goals. • Monitor performance of social media campaigns and reevaluate strategy based on performance on goal metrics. Show less

Detroit, Mi

• Serve on the inaugural site management team for a national non-profit. • Recruit, interview, select and lead a team of Residential Staff for the Wayne State SMASH Site utilizing Workable and Wepow digital interviewing platforms and team development.

The University Of Delaware

• Oversee the design and implementation of a residential curriculum through 2 Residence Hall Coordinators for a 900-student first-year residential complex.• Construct and assess 6 key performance indicators of a team of 25 Resident Assistants through supervision of 2 Residence Hall Coordinators.• Supervise the recruitment, selection, and training for student staff by designing, promoting, and evaluating core competencies related to job performance. • Design and lead departmental… Show more • Oversee the design and implementation of a residential curriculum through 2 Residence Hall Coordinators for a 900-student first-year residential complex.• Construct and assess 6 key performance indicators of a team of 25 Resident Assistants through supervision of 2 Residence Hall Coordinators.• Supervise the recruitment, selection, and training for student staff by designing, promoting, and evaluating core competencies related to job performance. • Design and lead departmental training related to intercultural competence for a department of 35 professionals and over 200 paraprofessional staff members. • Evaluate annual and ongoing departmental training on functional and competency-based goals utilizing Qualtrics software. • Instruct three college level courses per year which guide students through interpersonal dialogue and online learning modules using blackboard technologies. • Manage a total budget of $30K+ including programming and administrative funds; advised Finance Chair of the NACURH conference on $220K budget disbursement.• Served on the weekend emergency response rotation team for the 16K student campus and as a high-level student crisis and mental health responder for the 900-student complex.• Designed metrics to assess and analyze data around departmental climate and culture to improve our diversity and inclusion strategy within Residence Life and Housing.• Designed, implemented, and evaluated department-wide structures, frameworks and practices to address gaps in student experience and facilitate organizational change.• Consulted with key stakeholders to develop and re-envision institutional initiatives that improve diversity and inclusion on the University of Delaware campus. Show less

The University Of Delaware

• Executed recruitment, selection, and training for 13 Resident Assistants; constructed programmatic and operational goals for staff to enhance student engagement, sense of belonging, and connection to the university.• Analyzed the results of direct and indirect assessments, such as surveys, focus groups, and program exit tickets, to evaluate program effectiveness and identify areas of improvement.• Utilized successful intervention models to develop inclusive residential and learning… Show more • Executed recruitment, selection, and training for 13 Resident Assistants; constructed programmatic and operational goals for staff to enhance student engagement, sense of belonging, and connection to the university.• Analyzed the results of direct and indirect assessments, such as surveys, focus groups, and program exit tickets, to evaluate program effectiveness and identify areas of improvement.• Utilized successful intervention models to develop inclusive residential and learning environments focused on diversity competence training. • Coordinated departmental marketing in both print and electronic forms including poster dissemination, Facebook, Instagram, newsletters, and texting apps. Show less

Greater St. Louis Area

• Selected out of 48,000+ applicants nationwide to commit to teaching for 2 years in under-resourced public schools as part of the national teaching corps of recent college graduates.• Developed leadership, cultural competency, and student success skillset through participation in a month-long intensive training program.• Engaged in seminars, discussion groups, workshops, readings, individual and group reflections, and learning teams as means of professional development.

St. Lous, Mo

Greater St. Louis Area

Battle Creek, Mi

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 3.7

Activities and Societies: Advisor: UD's First, Christiana Tower Green Team, Residence Life and Housing Alternative Break I received an MBA.

Master’S Degree, Secondary Education And Teaching, 4.0

Activities and Societies: Teach for America I am a certified Secondary ELA teacher through the Missouri Department of Secondary.

Bachelor’S Degree, Sociology & Spanish

Activities and Societies: President, Zeta Sigma Chi Multicultural Sorority, Inc., 2009-2010; Vice President, Multicultural Greek Council.