Jessica Ehrhardt Email & Phone Number

Cedar Falls, Ia, Us

Cedar Falls, Iowa, United States

- Trained to conduct survey interviews for eight studies with topics ranging from physical/mental health, substance use, education and more- Reviewed and cleaned completed questionnaires as needed to help ensure proper data collection for the Iowa Barriers to Prenatal Care Project- Assisted supervisors in training new telephone survey interviewers by simulating challenging experiences they may encounter while interviewing respondents- Monitored and recorded in detail all interviewer coding errors, strange coding patterns, crisis interventions, and technological concerns that occur each shift. - Communicated effectively with respondents, other interviewers, co-workers, and supervisors- Volunteered to pick up additional shifts on multiple occasions to ensure studies are completed on time

Cedar Falls, Iowa, United States

- Conducted scientific interviews for various studies sponsored by the Iowa Department of Public Health and the Center for Disease Control and Prevention- Maintained professional and friendly conduct when speaking with respondents over the phone- Listened to and carefully collected respondent’s precise answers to retain the accuracy of the study - Communicated effectively with respondents, other interviewers, co-workers, and supervisors- Offered references or resources that respondents could contact to receive help for themselves or others

-Assisted in developing FAQs for New 2020 Title IX Policy and Pregnant and Parenting Students- Constructed staff bios for office webpage and assisted in developing Pregnant and Parenting Students webpage- Organized and compiled workplace data to be presented to University President and University Council-Helped organize and put together materials need for the University's Affirmative Action Plan-Analyzed the impact of federal, state, and local policy on services provided and population receiving them

Waterloo, Iowa, United States

- Documented client events, services, appointments, court appearances, assessments, in the Iowa Court Information System (ICIS)-Attended client court hearings, visited clients in their homes, conducted meetings with clients at my intern office- Conducted client assessments using the Detention Screening Tool (DST), Iowa Delinquency Assessment (IDA) short and long form, as well as other various assessment instruments.- Utilized Effective Practices in Community Supervision (EPICS) as an intervention with clients during meetings to enhance their life skills and reduce their likeliness to recidivate. - Helped empower clients through the use of cognitive behavioral and social learning theory methods such as Cost-Benefit Analysis, Behavior Chains, Skill Cards, and other tools that teach clients positive life skills.

Indianola, Ia

-Scanned merchandise using an RF device- Stocked shelves and created displays- Operated a cash register and phone- Facilitated good relations with customers and exceeded customer service expectations- Assisted in the training of new cashiers through mentoring and offering guidance- Supervised all cashiers on evening shifts and helped assign checking and stocking duties- Facilitated and delegated store closure recovery tasks ensuring store was ready for open the next day

Dyersville, Ia

-Entered truck washing data into an excel spreadsheet along with other data on trash disposal as needed- Washed trucks, trailers, and bay area by operating a power washer and scrubbing with a brush- Prepared trucks for truck drivers to deliver their loads to their destinations and report any damage done to any of the trucks or trailers

Indianola, Ia

- Displayed exceptional customer service skills when helping out customers with general requests or complaints- Operated a cash register, conducted money orders, processed laundry tickets, and scanned merchandise- Conducted customer returns, special orders, rentals, and holds- Operated online shopping systems, completed online shopping orders, delivered online orders to customers, transferred and answered phone calls, and shipped and weighed packages-Trained and supervised new online shoppers and managed Online Shopping Department as needed-Assisted in other departments throughout the store as needed

Indianola, Ia

-Operated cash register, printed lotto tickets, and conducted customer returns-Stocked shelves, assisted with front store cleaning, retrieved carts-Assisted customers with loading groceries in their carts and vehicles -Cleaned and prepared store by facing items and cleaning aisles to prepare for opening the next day

Master Of Social Work - Msw, Trauma Specialization Program, Cumulative Gpa: 4.0

Bachelor'S Degree, Major: Social Work | Minors: Psychology And Sociology, Cumulative Gpa: 3.79

Guest Student, Transfer Credit- Soc 205 Diversity In America

Associate Of Arts - Aa, Psychology And Sociology

Activities and Societies: Phi Theta Kappa Honor Society- Member since 2018

Diesel Mechanics Technology/Technician