Jessica Foderaro Email & Phone Number

United States

Key Skills & Attributes:Human Resources Management: Extensive experience managing day-to-day HR activities, including workers’ compensation, FMLA, leaves of absence, payroll/HRIS, onboarding, & employee relations.Insurance Industry Proficiency: Adept in handling HR functions in the insurance sector, demonstrated during Lumbermens Mutual Group tenure, where support was provided for benefits administration, policy interpretation, & EE relations.Customer Service Excellence: Proven track record in delivering superior customer service, including handling client requests, interacting with various stakeholders, & ensuring compliance with laws & regulations.Bilingual Communication: Fluent in Spanish, enabling effective communication & enhanced service delivery in diverse environments.Team Collaboration: Skilled in team-oriented environments, effectively liaising with individuals at all organizational levels to achieve common goals.Professional Experience:FIC America Corp. (March 2014 – September 2024)HR GeneralistManage WC, FMLA, & LOA accounts.Facilitate interactions between HR & Corp. Safety, payroll/UKG, benefits entry & onboarding.Enhance employee relations through daily management interactions & comprehensive support.Seminars & Training:Work Comp, FMLA, OSHA, Reasonable Suspicion, MS Office Suite

United States

Managed client requests for default loans, including collections, bankruptcy, foreclosure, claims, real estate owned, and loss mitigation.Completed extensive training in customer service, loss mitigation, and regulatory compliance.

United States

Supported benefits, FMLA/disability administration, policy interpretation, and payroll/HRIS support.Conducted new hire orientations, benefits presentations, and streamlined the staffing requisitions process.