Jessica Fredrickson Email and Phone Number

- Responsible for process design and deployment components of a multi-billion dollar project involving the implementation of industry transforming ATM technology. Potential customer use estimated in the millions.- Managed project teams spanning multiple operational and technology areas, including infrastructure and vendor partnerships.- Designed financial tools to manage and control $50M+ project budget and cost for 500+ project resources for joint venture with Wells Fargo. Prepared and… Show more - Responsible for process design and deployment components of a multi-billion dollar project involving the implementation of industry transforming ATM technology. Potential customer use estimated in the millions.- Managed project teams spanning multiple operational and technology areas, including infrastructure and vendor partnerships.- Designed financial tools to manage and control $50M+ project budget and cost for 500+ project resources for joint venture with Wells Fargo. Prepared and presented monthly variance and expenditure reporting to senior executives and stakeholders.- Reduced personnel costs by 40% for retail payments operations by leading offshore migration of labor.- Implemented new check imaging technology that increased operating efficiencies by 50% and reduced client privacy risk exposure.- Conducted steering committees to escalate project issues and present key decisions for senior leadership approval. Show less

- Developed project charters, business requirements, deployment plans and other critical documents for initiatives impacting various operational units with 500 to 1,000 employees.- Increased operating efficiencies by deploying new image technology for credit card payments division.- Reduced paper processing costs by leading an effort that established a specialized direct connection between the bank and the Federal Reserve for transmission of controlled disbursement files.- Directed… Show more - Developed project charters, business requirements, deployment plans and other critical documents for initiatives impacting various operational units with 500 to 1,000 employees.- Increased operating efficiencies by deploying new image technology for credit card payments division.- Reduced paper processing costs by leading an effort that established a specialized direct connection between the bank and the Federal Reserve for transmission of controlled disbursement files.- Directed test and deployment efforts for multiple projects, which included monitoring testing cycles and deployment events, tracking and resolving outstanding incidents, and reporting status to senior stakeholders.- Established and executed ongoing management routines for initiatives focused on the MBNA acquisition.- Partnered with Finance to develop business cases for MBNA Transition check processing program. Show less

- Developed and implemented strategies pertaining to Bank initiatives for performance management, training, Bank of America Spirit Culture and Enterprise-wide Recognition and Reward programs for the division.- Contributed to the certification of the department’s Six Sigma Greenbelt Projects.