-Works closely with Director of Recruitment & Employee Relations to ensure that all aspects of the recruitment process for administrative, staff and faculty positions runs smoothly and that hiring supervisor and candidates receive excellent customer service.-Supports and coordinates the College’s web based recruitment tracking software system.-Assumes recruitment responsibility during absence of Director of Recruitment & Employee Relations.-Writes job descriptions, job posts and works with recruitment advertising firms to ensure that job vacancies are accurately and descriptively posted on a timely basis; writes other written materials such as notifications to candidates and job offer letters.-Coordinates events such as New Employee Orientations and Staff Awards Luncheon.-Works in highly-collaborative environment and assists other HR areas and HR office.-Handles sensitive and confidential data, records and documents; maintains ongoing confidentiality.-Responsible for pre-employment and pre-promotion background checking process.-Extensive use of Datatel Colleague, both report development and data input where accuracy is critical; also frequent use of MS Excel and Word, and new systems HR department is implementing.-Work in a highly collaborative and culturally diverse environment and develop effective relationships within the Departments, Schools and with other areas of the College; attends workshops and meetings consistent with professional development, as well as on-going College training programs, to meet the growing demands of the position; participates in campus events.

Major Tasks, Responsibilities & Key Accountabilities:40% Ensuring Excellent Customer Service: Ensure quality service to all THD customers by driving sales and customer service behaviors with all associates and proper execution of FIRST, FIRST Phone and FIRST for Checkout. Monitor execution of Solve – Project Selling Skills to drive attachment and profitable sales. Exercise judgment and discretion alone,and in conjunction with, the Store Manager, Department Managers, and any other Assistant Store Manager, in the day-today operations of the store while acting as MOD. Ensuring Customer concerns are solved effectively and take necessary actions to resolve situations promptly.40% Manage Operational Areas: OAMs are responsible for partnering with Store Manager to develop strategies to drive Sales and Profitability; they will conduct detailed weekly/monthly reviews of the store’s profit and loss statement and monitorall operational expense lines to drive profitability. Manage key operational expense lines to sales adjusted target utilizing theP and L Toolbox. Monitor and maintain all Building Services/BROKN Line request and store equipment (e.g., registers,forklifts, etc.). Manage overall claims process as it relates to workman’s comp, general liability, and property damage. Walkstore at the beginning and end of each shift to ensure "Grand Opening Day Ready" status each day. Review store shrink performance and drive shrink mitigation programs (shrink plans, Club 365, and In-Focus initiatives) throughout the store.Utilize OAM Planner and Playbook to inspect operational areas and execute key activities.20 % Staffing and Development: Participate in the selection process by assisting with recruitment, interviews, and recommendation of qualified candidates to hire. Evaluate performance and make recommendations for personnel actions, which include: work allocation, training, development, performance management, and problem resolution.