Senior Epic analyst and team lead supporting ASAP for a large health system with 30+ Emergency departments

EpicCare Ambulatory, Order Transmittal, and ASAP certified senior analyst supporting Epic clinical applications. Lead analyst for ASAP and Order Transmittal (OTx)

Training coordination, process standardization/improvement, staff mentoring, account management

Met with client regularly to determine resource needs. Located and interviewed/screened Epic candidates.

Provided build, go-live support, mentoring, and training expertise to multiple healthcare organizations during their Epic and proprietary EHR and eMAR system implementations.

Provided mentoring and support to newly certified EpicCare analysts responsible for working help desk tickets and optimizations build.

Provided go-live support of practices transitioning from paper charting to EpicCare Ambulatory EMR.

Provided go-live support of end users using EpicCare AmbulatoryCompleted pre-go-live workflow analysis and system build

Acted as a senior consultant providing consulting services and mentoring newly certified analysts in EpicCare and general go-live responsibilities in preparation for and during a rapid install of EpicCare Ambulatory.Managed and completed all order transmittal (OTx) build, testing, troubleshooting, and client education. Mentored client on order transmittal functionality, build, and troubleshooting. Provided client with extensive build documentation.Performed pre-go-live workflow analysis and led specialty-specific build review meetings with clinicians. Completed practice-specific build.Supported end users at go-lives and provided system fixes as needed. Performed Data Courier migrations regularly.

Assisted EpicCare team with overall build tasks prior to a large scale big-bang go-live of Practice Management and EpicCare. Build assignments included: analysis and build of LPF and EDP preference lists and SmartTools for the following specialties: GI, Endocrinology, Cardiology, Infectious DiseaseProvided go-live support to practices transitioning from using GE to EpicCare.

Assisted the EpicCare team with implementing the EMR at hospital owned as well as affiliated practices. Worked in a collaborative support role with newly trained EpicCare analysts to provide mentoring and with the training department to formulate training plans and documentation. Provided go-live support to the following specialties: Cardiology, Breast Health, Neurology, Pulmonary Medicine, Obstetrics and Gynecology, and Family Practice. Led and assisted with end user training sessions, completed pre-go-live workflow analysis and build. Created support documentation. Build tasks included: Preference lists, SmartTools, Pools, Profiles, Department records, flowsheets.

Led provider training sessions and provided go-live support to end users transitioning from signing off patient notes in a dictation system to in the EMR (Partners’ LMR).

Provided support to a satellite Pediatric Otolaryngology (ENT) practice during their EpicCare Ambulatory go-live.

Provided support to nurses at a hospital as they began using the newly implemented eMAR (Electronic Medication Administration Record).