Jessica Hoad Email & Phone Number

- Checked over engineers’ certificates to make sure they are fully filled out- Contacted engineers and asked for certificates to be corrected if information was missing- Converted certificates from an Excel format into an Adobe format- Uploaded certificates and information from engineers’ paperwork to various portals- Liaised with clients via telephone and email- Processed and analysed reports and informed other departments of overdue tasks- Contacted subcontractors for invoices and uploaded them to the electronic system- Made ID badges for new starters (colleagues and engineers)- Made and sent engineers monthly packs which included labels, pads of worksheets and fire extinguisher tags- Managed and ordered supplies and chased up any delayed deliveries- Trained new starters in the office who were hired as temps as well as permanently full time

- Updated Excel reports- Responsible for updating website using WordPress and Dreamweaver- Scanned and filed documents and reports- Dealt with clients via telephone & email- Booked client appointments- Took and processed payments- Updated the monthly figures

- Served guests, took orders, cleaned and tidied, took payments and general waitressing duties- Served main hotel guests as well as at functions (weddings, conferences, general events)

Btec, Level 2 In Principles Of Business And Administration, Pass

Nvq, Level 2 In Business Administration, Pass

Diploma, Btec Level 3 Diploma In Business, 3 Distinctions

Gcse, English Language, C

Gcse, Maths, C

Gcse, History, C

Gcse, Textiles, B

Gcse, Business Communication Skills, C