Jessica Johnson

Jessica Johnson Email and Phone Number

Nursing Home Administrator @ ARBOR POST ACUTE, LLC
Chico, CA, US
Jessica Johnson's Location
Chico, California, United States, United States
Jessica Johnson's Contact Details

Jessica Johnson work email

Jessica Johnson personal email

About Jessica Johnson

An experienced healthcare administrator with a career driven by a desire to achieve exceptional patient outcomes. Most recently as a nursing home operator, I was accountable for the facilities’ overall KPIs, ranging from patient satisfaction scores, to cost and profit metrics, to positive crisis management. In all of my work, I take pride in balancing genuine patient care with a spotlight on utilization review and optimization.Honored by the American Health Care Association as a result of the response and evacuation of my health care facility during the 2018 Camp Fire in Paradise, California. During the burgeoning days of the COVID-19 pandemic, my dedication to my staff and patients was noted by the State of California Ombudsman Office and Health Care Facility Evaluator Teams. When I am out of the office you can find me relaxing with my family, reading a book or researching new stock options.

Jessica Johnson's Current Company Details
ARBOR POST ACUTE, LLC

Arbor Post Acute, Llc

View
Nursing Home Administrator
Chico, CA, US
Employees:
42
Jessica Johnson Work Experience Details
  • Arbor Post Acute, Llc
    Nursing Home Administrator
    Arbor Post Acute, Llc
    Chico, Ca, Us
  • Feather River Care Center
    Nursing Home Administrator
    Feather River Care Center Mar 2024 - Present
  • Florence
    Vice President Operations
    Florence Mar 2023 - Mar 2024
    Chico, California, United States
    - Oversee operational aspects of the start-up, ensuring efficient and effective execution of business strategies.- Develop and implement operational policies, procedures, and workflows to optimize productivity and streamline processes.- Collaborate with cross-functional teams to align operations with company goals and objectives.- Lead the recruitment, training, and management of a high-performing operations team.- Establish key performance indicators (KPIs) and regularly monitor and report on operational performance.- Implement quality control measures to maintain high standards of product/service delivery.- Identify opportunities for cost optimization and process improvements to drive operational efficiency.- Coordinate with external partners and vendors to ensure timely delivery of goods and services.- Develop and maintain strong relationships with clients, addressing their operational needs and ensuring customer satisfaction.- Contribute to strategic decision-making by providing insights and recommendations based on operational data and analysis.
  • Florence
    Director Of Operations
    Florence Oct 2022 - Mar 2023
    United States
    - Oversee operational aspects of the start-up, ensuring efficient and effective execution of business strategies.- Develop and implement operational policies, procedures, and workflows to optimize productivity and streamline processes.- Collaborate with cross-functional teams to align operations with company goals and objectives.- Lead the recruitment, training, and management of a high-performing operations team.- Establish key performance indicators (KPIs) and regularly monitor and report on operational performance.- Implement quality control measures to maintain high standards of product/service delivery.- Identify opportunities for cost optimization and process improvements to drive operational efficiency.- Coordinate with external partners and vendors to ensure timely delivery of goods and services.- Develop and maintain strong relationships with clients, addressing their operational needs and ensuring customer satisfaction.- Contribute to strategic decision-making by providing insights and recommendations based on operational data and analysis.
  • Florence
    Director, Florence Clinic Operations And Development
    Florence Feb 2021 - Oct 2022
    - Develop and execute strategic plans to drive clinic expansion, including market analysis, site selection, and partnership negotiations.- Implement standardized processes and workflows to improve efficiency and patient care outcomes across multiple clinic sites.- Define and establish processes, policies, technology, tools, and teams to create a scalable primary care clinic model in collaboration with clinic staff and regional operational leaders.- Lead implementation of IT infrastructure, utilities, and services at new sites, working closely with IT leader.- Collaborate with the finance department to develop and manage clinic budgets, ensuring cost-effective operations.- Foster a culture of continuous improvement by leading quality improvement initiatives and monitoring key performance indicators.- Collaborate with the commercial brokerage team to plan and review geographic sites, leases, and the development of new primary care clinics.- Oversee the implementation of electronic medical record systems and other technological solutions to enhance clinic operations.- Conduct regular performance evaluations of clinic staff, providing feedback and mentoring for professional growth.- Ensure compliance with regulatory requirements and industry standards in healthcare operations.- Serve as a liaison between clinic staff and executive management, facilitating effective communication and decision-making.
  • Riverside Convalescent Hosp
    Administrator
    Riverside Convalescent Hosp Dec 2018 - Nov 2020
    Chico, California
    - Manage day-to-day operations of a post-acute facility, implementing new systems across departments to improve efficiency and quality of care.- Achieve positive annual survey results with only 6 deficiencies, significantly reducing deficiencies from the previous year's 31.- Effectively manage financials, ensuring cash flow positive net income of $1 million in 2020 after years of net loss.- Collaborate with the management team to ensure overall quality management, meeting state and federal regulations.- Lead the implementation and configuration of new EHR system (AHT) to enhance operational workflows.- Develop and implement staff training programs to enhance skills and knowledge in patient care, safety protocols, and regulatory compliance.- Collaborate with medical staff to establish clinical protocols and best practices, promoting quality care delivery.- Lead interdisciplinary meetings to coordinate patient care plans and address complex medical cases.- Develop and maintain relationships with external stakeholders, including healthcare providers, insurers, and community organizations.- Implement infection control measures and monitor adherence to ensure a safe and clean healthcare environment.- Participate in the development and execution of marketing and community outreach strategies to increase patient admissions and referrals.- Conduct regular facility inspections and audits to maintain compliance with state and federal regulations.
  • Heritage Paradise
    Administrator
    Heritage Paradise Jun 2018 - Nov 2018
    Paradise, California
    - Manage day-to-day operations of the facility, maintaining positive net income and ensuring compliance with state and federal regulations.- Foster a cohesive team environment and advocate for resident rights and choices.- Coordinate and implement policies and procedures based on federal and state regulations for a post-acute care facility.- Successfully lead the implementation and configuration of the new EHR (PointClickCare) system.- Manage the submission of the Payroll Based Journal staffing quarterly submission.- Safely evacuate all 56 residents during a fire that destroyed the town of Paradise, California.- Ensure overall quality management through collaboration with the management team.- Facilitate interdisciplinary team meetings to develop comprehensive care plans and monitor patient progress.- Collaborate with families and caregivers to ensure resident satisfaction and address their concerns promptly.- Develop and implement emergency preparedness plans, including evacuation protocols, to ensure resident safety.- Conduct regular performance evaluations of staff, providing coaching and training to improve service quality.- Oversee the implementation of risk management strategies, including incident reporting and investigation processes.- Ensure accurate and timely completion of required documentation and reports, maintaining regulatory compliance.
  • Chico Creek Care And Rehab
    Administrator
    Chico Creek Care And Rehab Dec 2017 - May 2018
    Chico, California
    - Manage day-to-day operations of the facility, maintaining positive net income and ensuring compliance with state and federal regulations.- Foster a cohesive team environment and advocate for resident rights and choices.- Develop and implement employee engagement initiatives to enhance staff morale and reduce turnover rates.- Collaborate with the human resources department to recruit and retain qualified healthcare professionals.- Implement strategies to improve resident satisfaction and enhance the overall resident experience.Lead facility-wide quality assurance and performance improvement activities to drive continuous improvement.- Develop and maintain positive relationships with resident families, addressing their concerns and providing support.
  • Rockport Healthcare Services
    Training Administrator
    Rockport Healthcare Services Oct 2016 - Dec 2017
    Chico, California Area
    - Assist in the development and implementation of strategic plans to enhance resident care and operational efficiency.- Collaborate with department heads to foster a cohesive team environment.- Support budgeting, financial management, and overall quality management.
  • Cypress Meadows Post Acute
    Dietary Supervisor
    Cypress Meadows Post Acute May 2015 - Sep 2016
    Paradise, California
  • Paradise Skilled Nursing
    Dietary Manager
    Paradise Skilled Nursing Jan 2011 - May 2015
    Paradise, California, United States

Jessica Johnson Skills

Healthcare Healthcare Management Patient Safety Managed Care Administration

Jessica Johnson Education Details

Frequently Asked Questions about Jessica Johnson

What company does Jessica Johnson work for?

Jessica Johnson works for Arbor Post Acute, Llc

What is Jessica Johnson's role at the current company?

Jessica Johnson's current role is Nursing Home Administrator.

What is Jessica Johnson's email address?

Jessica Johnson's email address is jo****@****ail.com

What schools did Jessica Johnson attend?

Jessica Johnson attended California State University-Chico.

What skills is Jessica Johnson known for?

Jessica Johnson has skills like Healthcare, Healthcare Management, Patient Safety, Managed Care, Administration.

Not the Jessica Johnson you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.