EMT Field Training Officer trained new hire employees on all aspects of working on an ambulance in the field for AMR, specific to the Tucson operation. Evaluated patient care, performance and driving skills. Taught new hires defensive driving, vehicle dynamics, safety & risk in relation to AMR ambulances as well as administering / evaluating driving tests on a driving course. Monthly evaluation of a selection of patient care reports for quality assurance purposes.

Keeping track of and scheduling client appointments. Providing massage therapy treatments to clients in a professional setting. Assisting with office management including client interface, de-escalation techniques and providing high-level customer service.