Jessica Kramer

Jessica Kramer Email and Phone Number

W and I Team Lead @ XPO
Carlisle, PA, US
Jessica Kramer's Location
Carlisle, Pennsylvania, United States, United States
Jessica Kramer's Contact Details

Jessica Kramer work email

Jessica Kramer personal email

n/a
About Jessica Kramer

I posses a diverse background with over a decade of experience working in administration, customer service, and training. Energetic, confident, articulate, hardworking, reliable, results and detail-oriented self-starter who is highly productive when managing multiple responsibilities and projects simultaneously and able to prioritize and operate proactively. Strong work ethic, aggressive in meeting set goals, persistent in overcoming obstacles with the ability to work effectively under pressure and remain calm in emergency and highly stressful situations. Excellent oral and written communication, presentation, organization/record-keeping, problem-solving, negotiating, closing and communication skills among all types of people. Excellent common sense, judgment and decision-making abilities as well as a team player with strong relationship building skills and an ability to develop effective working relationship with the internal or external teams and persuasive when dealing with people at all levels.Desire an administration and training position where I can continue to learn and grow and utilize the skills I posses.

Jessica Kramer's Current Company Details
XPO

Xpo

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W and I Team Lead
Carlisle, PA, US
Jessica Kramer Work Experience Details
  • Xpo
    W And I Team Lead
    Xpo
    Carlisle, Pa, Us
  • Saia Inc.
    Os&D Training Supervisor
    Saia Inc. Feb 2024 - Present
    Continental Us
    As Training Supervisors for the OS&D Department of Saia, I create new and revise existing training materials for the department to use in the completion of their duties. This includes: creating a weekly and monthly focus topic and distribution letter to spotlight policies and procedures; organizing and holding monthly meetings to review topics in need of improvement; working with other departments and companies to develop new training platforms and mediums to improve OS&D Training and job performance; develop a training pathway and interactive follow-up reports and surveys to best improve and assist OS&D Clerks in the completion of their assigned tasks.
  • Saia Inc.
    Sr Os&D Supervisor
    Saia Inc. May 2022 - Feb 2024
    Eastern Division - Eastern Half Of The Continental Us
    The SR Supervisor oversees the SR's covering the 6 Regions in the East: this area equates to the Eastern half of the country. This includes weekly meetings and follow-up with the Regional SR's on training needs, organizing travel plans to the terminals requiring in-person visits, following up with assigned tasks to ensure completion and providing support, guidance and any necessary training material to assist the field.
  • Saia Inc.
    Sr Os&D Regional Investigator
    Saia Inc. May 2022 - Sep 2022
    Pa, De, Md, Nj, & Parts Of Oh
    Assisting the terminals in the HBG Region with OS&D training and completion of mandatory tasks. Sr's travel to a terminal in distress and assist with their OS&D process, provide initial or additional training, and provide documentation of any procedural issues to the Terminal Manager to properly address with staff.
  • Saia Inc.
    Os&D Specialist
    Saia Inc. May 2017 - May 2022
    Carlisle, Pennsylvania, United States
    Handle all incoming and outgoing customer telephone calls in a courteous and professional manner.Enter pickups, tracing shipments and coordinate with Dispatch on timely pickups & deliveries.Work with Shippers/ Consignees/ Third parties on locating lost freight.Investigate and resolve any freight exceptions such as overages, damages and shortages. Provide resolution of all disputes and claims per Company’s Policies. Assist customers with proper shipping documents.Train new OS&D clerks.Handle Canadian freight, exceptions, and documents.
  • Estes Express Lines
    Human Resources Associate
    Estes Express Lines Mar 2016 - May 2017
    Processed, verified, and maintained personnel related documentation, including staffing, recruitment,training, grievances, performance evaluations, classifications, and employee leaves of absence.Recorded data for each employee, including such information as addresses, weekly earnings, absences,supervisory reports on performance, and dates of and reasons for terminations.Answered questions regarding examinations, eligibility, salaries, benefits, and other pertinentinformation.Reviewed time sheets, work charts, wage computation, and other information to detect and reconcilepayroll discrepancies. Verified attendance, hours worked, and pay adjustments, and post information onto designatedrecords.
  • John Wright Restaurant
    Special Event Coordinator And Assistant Restaurant Mgr
    John Wright Restaurant Aug 2013 - May 2017
    Wrightsville, Pennsylvania, United States
    Counted money and make bank deposits.Investigated and resolved complaints regarding food quality, service, or accommodations.Scheduled staff hours and assign duties.Established standards for personnel performance and customer service.Monitored employee and patron activities to ensure liquor regulations are obeyed.Scheduled use of facilities or catering services for events such as banquets or receptions, and negotiatedetails of arrangements with clients.

Jessica Kramer Education Details

Frequently Asked Questions about Jessica Kramer

What company does Jessica Kramer work for?

Jessica Kramer works for Xpo

What is Jessica Kramer's role at the current company?

Jessica Kramer's current role is W and I Team Lead.

What is Jessica Kramer's email address?

Jessica Kramer's email address is jk****@****aia.com

What schools did Jessica Kramer attend?

Jessica Kramer attended Hacc, Central Pennsylvania's Community College, Hacc, Central Pennsylvania's Community College, Hacc, Central Pennsylvania's Community College, Hacc, Central Pennsylvania's Community College.

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