I directly impact a customer's experience at Delta Sonic. I love being able to make customers smile and enjoy our services through memorable customer service. Being a team member at Delta Sonic means training our coworkers. Over the years, I have trained advisors our processes to ensure customer service and sales meet company standards.Learned skills: Conflict resolution, Attentiveness, Communication.

Managed a small team of 22-30 advisors and informed the team with the latest promotions, practices, and competitions. Part of this role consisted of training advisors by administering tests and encouraging hands-on applications. The best part of this role was being able to see how an employee with few role-specific skills, became a confident sales advisor.Learned skills: Leadership, Teamwork, and Patience.

Being an influential team member was the most memorable experience of my HR Assistant internship. I learned about various business operations and work environments in a Manufacturing setting. My role helped the company with training, recruitment, benefits, and analytics in preparation for company expansion and relocation. My tasks entailed reviewing training processes, revising company policies, updating roles and Organizational Chart in SharePoint, screening resumes, conducting phone… Show more Being an influential team member was the most memorable experience of my HR Assistant internship. I learned about various business operations and work environments in a Manufacturing setting. My role helped the company with training, recruitment, benefits, and analytics in preparation for company expansion and relocation. My tasks entailed reviewing training processes, revising company policies, updating roles and Organizational Chart in SharePoint, screening resumes, conducting phone interviews, scheduling interviews, processing new hire identification (I-9) forms, registering selected candidates to background and drug screenings, and other office assistance such as organizing employee records. Learned skills: Microsoft Outlook, E-Verify, Recruiting, and On-boarding. Show less