Jessica Rivera Email and Phone Number

 Created project cash flow template for program as well as performed monthly updates for project managers under my support. Updated project general information, financial information, and resources in a variety of systems including: RPM, One Link, Work Authorizations, and IDR. Collected data, revised, and distribute the Inland Program’s Program Manager Monthly Report (PMMR); created training materials for future Project Coordinators that ensures time saving operations so that the… Show more  Created project cash flow template for program as well as performed monthly updates for project managers under my support. Updated project general information, financial information, and resources in a variety of systems including: RPM, One Link, Work Authorizations, and IDR. Collected data, revised, and distribute the Inland Program’s Program Manager Monthly Report (PMMR); created training materials for future Project Coordinators that ensures time saving operations so that the report can be compiled quickly and accurately. Created and presented training materials for: opening and updating projects in various systems, procurement, and resource assignment. Coordinated the evaluation of the current project cost estimation software in use, researched potential alternatives, and analyzed responses and provided a high level summary to upper management. Supported Project Managers with ensuring that all project deliverables are completed on time, within budget, meets business needs, and with the required level of quality. Consistently improved data quality of program specific documents as well as the NFS BIO PMO monthly reports. Assisted project managers with monthly budgetary planning and forecasting. As well as completed the annual 3-year resource demand planning forecast for the program. Hosted training meetings with Project Managers for new monthly forecasting system (MELT); Serve as internal program troubleshooting resource. Presented Marketing and Branding Strategies to the Executive Vice President and Chief Information Officer of Kaiser Permanente: Phil Fasano and Executive Information Technology Team Show less

 Utilized the Universities CRM program to track and update interactions with prospective students. Performed daily administrative duties including updating prospective student profiles, answering questions via email, chat rooms, and / or telephone. Guided prospective students through the initial application and admission process as well as produced a daily schedule for students whom chose to visit campus in person. Organized and led campus tours and classroom visits so that… Show more  Utilized the Universities CRM program to track and update interactions with prospective students. Performed daily administrative duties including updating prospective student profiles, answering questions via email, chat rooms, and / or telephone. Guided prospective students through the initial application and admission process as well as produced a daily schedule for students whom chose to visit campus in person. Organized and led campus tours and classroom visits so that prospective students can experience what Claremont Graduate University will offer if they choose to matriculate. Organize and Co-host information sessions that include detailed outlines of each program offered in the School of Social Science, Policy, and Evaluation at Claremont Graduate University Show less

• Serve as a hostess, cashier, and waitress for the Sports Center which serves as an off track horse gambling facility.• Charge and accept payment for daily admission to all guests as well as the publications they prefer to tell them about the horses and racing facilities of the day.• Count and record daily opening and closing publication inventory• Assist management in making the weekly employee schedules• Serve as a translator for management to communicate effectively with our… Show more • Serve as a hostess, cashier, and waitress for the Sports Center which serves as an off track horse gambling facility.• Charge and accept payment for daily admission to all guests as well as the publications they prefer to tell them about the horses and racing facilities of the day.• Count and record daily opening and closing publication inventory• Assist management in making the weekly employee schedules• Serve as a translator for management to communicate effectively with our Spanish speaking employees. Show less

 Greeted and accommodated all client needs by booking appointments, accepting payments, and answering any questions they might have. Organized and filed all client documents Performed clients personal and business account data entry Prepared payroll for clients and their employees Ensured that all clients outstanding balances were paid in a timely manner Replied to all business inquiries via telephone, e-mail, and / or social media.

• Social Services and Palliative Care Intern; Community Resource Expert• Worked with social services to improve the information contained in the Riverside community resource guide, formatting, and links with Kaiser Permanente (KP) Idea book and intranet link options for future use• Aided patients with record updates and questions• Created a training tool for KP Idea book for all staff and medical office buildings that will be developed further with education and training… Show more • Social Services and Palliative Care Intern; Community Resource Expert• Worked with social services to improve the information contained in the Riverside community resource guide, formatting, and links with Kaiser Permanente (KP) Idea book and intranet link options for future use• Aided patients with record updates and questions• Created a training tool for KP Idea book for all staff and medical office buildings that will be developed further with education and training requirements.• Aided the Screening for Child Abuse and Neglect committee (SCAN) with the Annual Prevent Child Abuse Day by helping organize event, contacting various resources to come and host informational tables, and gaining volunteers to help on the day of the event.• Presented to a variety of KP groups such as Social work team, Palliative care administration, and Senior level hospital administrators Show less

• Responsible for the billing and collection of membership dues and fees for over 80 women.• Paid for all of the organizations expenses on campus, off campus, and with our national headquarters.• Made payment plans for members who were unable to pay their membership dues in full.• Served 30-60-90 day notices to late paying members in order to instill financial responsibility• Organized charitable functions, with other officers in the organization and other organizations on… Show more • Responsible for the billing and collection of membership dues and fees for over 80 women.• Paid for all of the organizations expenses on campus, off campus, and with our national headquarters.• Made payment plans for members who were unable to pay their membership dues in full.• Served 30-60-90 day notices to late paying members in order to instill financial responsibility• Organized charitable functions, with other officers in the organization and other organizations on campus, in order to raise additional funds for my organization.• Responsible for putting together the chapter’s annual $90,000 budget as well as account for all possible expenditures and separate each category into 3 fiscal quarters, which is still in use today. Show less